Harrington's of Vermont: Customer Service

By: Harrington Ham  09-12-2011
Keywords: shipping, Customer Service, Credit Cards



Customer Service Telephone 802 434-3415 (Mon - Fri. 8.00 am to 5.00 pm EST) If you call after hours, please leave a message and a representative will return your call on the next business day. You may also email us at [email protected]
We will try to answer your query within 24 hours! Our Guarantee:Our products are of the very highest quality, and your satisfaction is guaranteed. We stand behind every item we offer with your choice of a replacement, Harrington's credit or refund. We also guarantee that you will get friendly, helpful service in all your contacts with us- we go the extra mile to ensure your order will be perfect! About our ProductsHarrington’s of Vermont sells fine foods from Vermont, North America and around the world. Our hams, turkeys and bacon are cured and smoked in our Vermont smokehouses, with meat sourced from across North America. Placing an Order:To order online, start at our home page and browse through the site until you find the item you would like to buy. If you already know the item number you can use the Quick Order feature, found at the top left of each page. To order by phone.. 802 434-4444. To order by mail.. Harrington’s of Vermont, PO Box 288, Richmond, Vermont 05477 To order by fax.. 802 434-3166 Shipping and Processing:
Shipping and Processing Charges (per address)The Shipping and Processing charge on your order is intended to compensate our company for the cost of processing customer orders, handling, packaging and shipping products for delivery from our warehouse to you, and providing you customer service and support, together with related overhead expenses. Our Standard Shipping and Processing Charges are calculated according to the following table. (Some items purchased through Special Offers may have a different charge, which will be displayed at Checkout.)
Merchandise TotalS&P Charge (per address)
Up to $20.00 $11.99
$20.01 - $30.00 $14.99
$30.01 - $40.00 $16.99
$40.01 - $50.00 $18.99
$50.01 - $80.00 $19.99
$80.01 - $90.00 $22.99
$90.01 - $100.00 $26.99
$100.01 - $130.00 $29.99
Over $130.00  23%

Expedited Shipping and Processing:Your package will normally arrive within 2-3 business days at an additional charge of $19.95 per address. (orders received after Wednesday mid-day will be shipped the following week.)
Overnight delivery costs an additional $25.00 per address.
Shipments to Alaska and Hawaii require Special Delivery at an additional cost of $25
Overnight Saturday delivery costs an additional $43.00 per address. Shipping AddressesWe require a correct street address and a daytime telephone number for each shipment. We cannot deliver to APO, FPO or PO boxes, or to Puerto Rico or non-US addresses. We guarantee the safe arrival of your order to the address you give us. Unfortunately we cannot extend this guarantee if we are given incorrect delivery instructions. Holiday Shipping Cut-Off DatesThe last day to order your holiday gift is:
 Standard Delivery
(7-10 bus. Days)
Expedited
Delivery Service
Next Day Delivery
ThanksgivingNov 08 '11Nov 21 '11Nov 22 '11
HanukahDec 05 '11Dec 14 '11Dec 19 '11
ChristmasDec 12 '11Dec 19 '11Dec 22 '11
New Years'Dec 12 '11Dec 27 '11Dec 28 '11
Please note: an order that ships to one address at the same time can be divided into multiple shipments at your request. A Shipping and Processing surcharge may apply. Please call 802 434-3415 if you need this service.

Payment:For Internet, Telephone and Fax orders, we accept Mastercard, Visa, Discover, American Express and Diner's Club. For Mail orders we accept the above credit cards plus personal checks. Your credit card will be charged at the time your order is placed. To remove your email address from our list . Normally it will take up to 48 hours for removal so you may still receive an email from us during that time.


The information in this article was current at 06 Dec 2011

Keywords: Credit Cards, Customer Service, home page, Packaging And Shipping, shipping