Service « Generation Furniture

By: Generation Furniture  09-12-2011
Keywords: Customer Service, Furniture

Service « Generation Furniture

We use our own trucks and our own staff to ensure careful and respectful treatment of your purchases from our home to yours.

  1. When your furniture arrives at our warehouse we completely unpack and assemble any pieces that require assembly.
  2. Your furniture is inspected to ensure it is ready for your home, and then shrink-wrapped and or blanketed for protection during moving and delivery.
  3. We try our best to give you a four hour window in which you should expect your delivery. Our delivery team will call you about a half an hour before their arrival and or will call you if they are running late.
  4. Your furniture will be carefully placed in the room that you wish and any required assembly will be completed.
  5. The delivery team will remove all packaging materials.

Our friendly customer service representative is available full time to assist and resolve any concerns that may arise post delivery.

Keywords: Customer Service, Furniture