Service / Support – Flatlift TV-Lift Systems USA INC

By: Flatlift Tv Lift Systems Usa  09-12-2011

How can I become a Flatlift customer?

As an end-customer you can register in our online shop and buy our products there 24 hours a day.

How can I become a Flatlift dealer?

Please use our contact data on this website to get in touch with us.

Am I granted project exclusivity as a dealer?

You will be granted project exclusivity. This will be defined individually depending on the project.

What are the delivery times for Flatlift products?

For standard products the delivery time is between 2 and 8 working days.
The delivery time for special solutions will be determined individually, depending on the project.

How do you ship? / Do you deliver yourselves?

We ship using all established express delivery services and globally operating forwarding companies like Fedex and UPS Express.

What guarantee does Flatlift offer?

The Flatlift guarantee by far exceeds legal requirements. This comprehensive service guarantees our customers long-term product security. Have a look at a detailed overview of our


How and where does Flatlift produce?

Our products are manufactured in Germany according to upmarket standards, and meet most global guidelines.

Does Flatlift produce customised solutions?

Flatlift manufactures and designs custom-made solutions according to customer specifications.

What advantages do I have when I buy from Flatlift?

Apart from comprehensive service and support which leave no question unanswered, you can expect top-quality products, absolute delivery reliability and exceptional guarantees. Large-scale projects include an introduction on site as well as field service and all-round after-sales support.

How do I find a suitable product?

On our website we show you all our products, ordered by area of use, features, device and intended use. This helps you to find a suitable television lift. If you are still not sure which of our solutions meets your requirements, we are happy to help you and will guide you to your Flatlift.

Can Flatlift products be operated by room control?

All Flatlift products can be operated by media room control via dry contacts or RS 232/485.

Does my TV set fit onto Flatlift products?

All available flat-screens meeting the VESA standard are suitable for Flatlift products. Only sets by Bang & Olufsen and by Loewe require special mounting systems, which we have in stock.

What noise level does a Flatlift product develop?

Thanks to internal noise insulation, our products are almost soundless and also don’t generate any structure-borne noise or resonance in partition walls, ceilings, and furniture.

Why can I trust Flatlift?


Who is my contact?

You will find your direct Flatlift contact on our

page .

How can I pay?

You can pay conveniently by bank transfer, credit card or Paypal.

Contact Flatlift Tv Lift Systems Usa


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pop up economy diy basic kit tv lift

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Service / Guarantee – Flatlift TV-Lift Systems USA INC

We will repair and replace all systems with a defect resulting from material or production faults – free of charge, for a period of 5 years from the date of purchase. You will usually receive back your TV lift system free of chargewithin 5 working days, counting from the day we receive it. After the end of the 5-year cost-free repair guarantee, our lifelong repair cost limit scheme * sets in.


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