Resource Information

By: Family Services Eap - Kingston  09-12-2011
Keywords: Consultation Services, family care

 Legal Services
As part of our Work-Life Consultation service offering, we facilitate national access to confidential legal support. Callers to our toll-free line are directed - in most cases immediately - to qualified legal advisory services and telephone consultations provided by Legal Assist. Clients may speak with a lawyer over the phone, or arrange for a free 30-minute office appointment with a referral to a local lawyer from Legal Assist’s attorney referral network.
Services include:

  • Telephone consultation with experienced lawyers, with referrals to local lawyers at preferred rates
  • Specific support in matters of civil law, family law, motor vehicle law, Wills and Estate planning, Real Estate law, immigration law and criminal law

Through integration with our clinical services, Counsellor support and referrals to specialized services as required assists individuals and family members cope with related emotional and family issues.

Family Care Consultation Services
Our Family Connexions program is designed to resolve and address a full range of family care issues. Requests for family care consultation services are initiated through our toll-free telephone line. Depending on the issue, the Family Care Specialist will provide immediate telephone consultation, arrange a face-to-face consultation or schedule a time to the return call. This program ensures employees and their family members have access to information services, referrals, and personal consultations on a variety of family care issues including the following:

  • CHILDCARE INFORMATION, RESOURCES & SUPPORT: empowering employees to make informed decisions about care and care providers for their child including licensed, unlicensed and exempt childcare; pre-natal or parenting classes; support services for new and expectant parents, adoptive parents, joint custody or co-parenting, or single parents; supports for parents of high-need or challenged children; as well as guidance and caregiver support materials to promote healthy child development.
  • ELDERCARE & CAREGIVING: enabling employees to manage the multiple aspects of caring for an ageing or disabled family member, including community programs and services for seniors; personal care options and aids for better living; and caregiver supports. The eldercare component also examines special circumstances that reflect our changing landscape, such as dealing with serious chronic illnesses, care-giving long distance and dealing with cultural expectations.
  • LIFE TRANSITION ISSUES: strategies to manage life-cycle transitions such as starting a new relationship; marriage, separation or divorce; fertility treatments or adoption; blending a family; children growing and leaving home or adult children living alone; dealing with adult children; managing grief and loss; or considering alternative work arrangements.
  • SPECIALIZED RESOURCE KITS: available by mail on a variety of topics including pregnancy, maternity leave, new baby/new parents, child/parent health and safety, parenting teens and seniors health and safety.
    As part of Family Connexions, targeted training is available to show managers ways to accommodate an ageing workforce, support employees with families, and develop cross-generational teams. Group educational seminars are also available to help employees and their families learn strategies for managing multiple life demands, communicating in relationships, caring for the care-giver, preparing a will and parenting effectively.

Keywords: Consultation Services, family care

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