eziLink - Services

By: Ezilink  09-12-2011

We are pleased to offer a wide variety of services associated with eziLinkTM and e-Submissions.  We offer customization of eziLinkTM, support, training and submission creation services.  Feel free to contact eziLinkTM Sales for more information.

Training

Training is available on the use of eziLinkTM for creating e-submissions for government.  The training covers an introduction to e-submissions to the Ministry of Forests and Range, the basics of using eziLinkTM to create submissions, and the features of eziLinkTM.  Customized training is available.  Contact eziLinkTM sales for details.

eziLink TM Support and Maintenance

eziLink TM is a fully supported application with staff available to answer your questions and help you resolve your issues.  We offer support through a variety of support packages that allow the users to select the best option for their needs.  We offer telephone support and e-mail support with guaranteed response times during normal working hours.

We also provide an on-going maintenance package to ensure that eziLinkTM users always have access to patches and updates to the software.

eziLink TM Customization

To help our customers integrate and utilize eziLinkTM in the most efficient way possible within their existing environment, the eziLinkTM team will be happy to look at the opportunity to build customized solutions with eziLinkTM.  These solutions could include:

  • Development of support for special spatial data formats.
  • Development of custom database integration solutions.
  • Creation of customized eziLinkTM reports.
  • Development of custom business automation tools for both the spatial and attribute components of eziLinkTM.

Consulting Services

We offer support for anyone requiring a better understanding of the e-submission process, technologies and approaches to meet the new requirements to submit electronically.  We have expertise in the e-submission process unmatched by any other group in British Columbia. Vivid Solutions and Forsite have been involved in the development of technologies for the Ministry of Forests and Range for the Electronic Submission Framework and in development of support materials on e-submissions for industry.  We have invested a great deal of effort in developing an understanding of the processes, technologies and requirements to help our customers better.  To tap into our extensive knowledge and expertise, give our sales team a call.

Submission Creation Services

For those that would rather outsource the creation of their tenure/permit and silviculture submissions, we offer submission creation services through Forsite Consultants Ltd.  Forsite will create submission documents that meet the standards for submission from your existing data.  For further information on these services, please contact sales.