MEETING THE CHALLENGE
Your business can justify your investment in its computers only if your staff is knowledgeable and confident in using it. MBM now offers you our Network Support Services Program, or NSS. This program allows your staff to fully utilize the power and capabilities of your computer system, providing you with great quality control, increased productivity and cost effectiveness.
MBM has grown to be one of the largest independent computer support firms in the Michigan and Northwest Ohio. Customers rely on our network integration expertise and in-depth knowledge of todayâ€™s business environment. Our commitment is to translate and transfer that knowledge to you and your employees through our NSS program, empowering you to make the most of your computer system.
Using the MBM NSS program puts you in a league with thousands of successful businesses and individuals who have come to rely on the customer-driven, professional support of MBM. Our experienced NSS technicians offer you support on the following systems:
- Citrix Metaframe
- Microsoft Windows Server 2003 and 2008
- Windows XP/Vista/7
Because MBM is dedicated to providing a solution specific for your firm, we create customized support plans. After thorough analysis to determine your network needs, our NSS specialists design a plan that meets those detailed objectives. These plans include virtually every system need, including:
- Systems analysis and design
- Micro-computer and network products
- Network design and implementation
- Service for most networking, and NSS requirements
This wide coverage of support gives you and your employees the confidence you need to use your system to its full potential. Your system will serve your business at optimum levels, giving you the maximum return on your investment.
Businesses weâ€™ve worked with have commented on the excellence of the education and training theyâ€™ve received as a result of their association with us. MBM provides this, in part, through our association with Computer Systems Partnership, or CSP. CSP is a network of computer companies that specialize in comprehensive training in a wide variety of products and services, offering you expertise in virtually every hardware and software configuration. Rely on MBM to put you in contact with talented instructors who will provide your employees with a thorough education.
Computer networks are an essential tool in todayâ€™s business environment. Yet new network software and global communication advances make change with computer networks almost constant.
MBM is your resource for staying on top of new networking technologies. Our experts will custom design a network to fit the specific needs of your business today, while keeping you competitive with the latest technology.
SPECIFIC TO YOUR NEEDS
In designing any network there are specific criteria to be considered:
- Network security
- Efficiency of balanced distribution processing over the entire network
- The ability to cost-effectively increase or decrease the size of the network
Our professional, network system design engineers work with you to implement these criteria in the most functional way. They can help you implement a network system specific to your business, whether it be a local area network (LAN) or a wide area network (WAN). And MBM isnâ€™t finished at the design phase. We work with you after implementation, so your network continues to meet the needs of your business and keep you competitive in an ever-changing technological world.
To design a system that will meet the specific needs of your company, our experts will:
- Obtain information regarding your requirements
- Perform a needs analysis
- Analyze current and planned network topologies
- Consider existing equipment inventory
- Help establish network priorities based on your budget
With the MBM design strategy, youâ€™ll find your business will have a network that provides you with a fiscally responsible and effective computer infrastructure for today--and for the future. Your network design will always allow for upgrades, so you can stay current with the latest technology.
PRACTICAL SOLUTIONS BASED ON YOUR INPUT
MBM is known for its intelligent implementation plans. After conducting detailed discussions with your company, your network is designed with your immediate needs, your future needs and budget considerations in mind. Our design experts draw up timelines and other practical details and then propose a strategy for a successful network implementation.
FLEXIBILITY FOR THE FUTURE
Once your system is implemented, MBM staff will work with you through network support and monitoring. We also offer consultation to plan for future growth. As technology shifts and new products become available, our experts will show you how these new products and applications may benefit your business.
Our informed sales team and customer service specialists can further enhance your ability to get the most from your system. Weâ€™re proficient at explaining the uses and benefits of available products and applications such as:
- Hardware systems
- Novell, Microsoft, Unix/SCO, Linux, Citrix, Thinclient
- Internet, Intranet, and Extranet
- Wireless solutions
MBM is your source for accessing the wide variety of products and services in the industry, including:
- Specialized software providers
- Industry specific software solutions
- Customer Relationship Management (CRM) solutions
- Data base and custom software developers
These â€œComplete Computer Solutionsâ€ are available through a group called Computer Solutions Partnership or CSP. CSP, which was founded by and in association with MBM, offers you access to a network of computer companies. Itâ€™s simple, easy way to tap into a growing industry of computer solutions and it is available to all MBM customers.
IMPLEMENTING YOUR COMPETITIVE EDGE
Computer networks are a fact of life in business today. But to keep your business on top, your system must meet todayâ€™s specific needs, while working for the future of your business. Give your firm the advantage of MBM solutions. Your network design is driven by you. And your network implementation gives your business the computer resources it needs to stay current. With MBM, your business is highly functional and competitiveâ€¦now and in the future.