EDT holds a unique position in the field, in that, unlike distributors
or manufacturers' agent, we are not bound by contractual obligations to
our suppliers. This affords us the freedom to choose the highest quality
and most appropriate equipment for each specific project. We are also
able to bid on an exclusive basis to our client, where distributors and
agents must bid across the board.
Customer service is considered a priority at EDT. We are able to assist
our clients directly and immediately instead of having to completely depend
on a manufacturer's service department and their often very full schedules.
That ability is one of the benchmarks of our success.