By: Easyivr  09-12-2011
Keywords: Call Center, phone system, Crm Software

EasyIVR Products Including ACD systems with IVR systems and Voice Broadcasting Services and Software including CRM software plus telephony software and CTI software with our Predictive Dialer.

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Products / Information

Call Center Products and Services

Since the Company's inception in 1978, DSC has specialized in the development of software productivity tools, call center products, cti software with interfaces, and call center predictive dialers with predictive dialing software and IVR software. These products have been developed to work in a local area network and over the internet. Although each of these products stands alone, they all work in a totally integrated fashion and are designed to provide you with a one stop call center solution. The following is a summary of these products and services.

Predictive Dialer

The PACER phone system is a state-of-the-art predictive dialer that handles inbound and outbound phone calls for small to large call centers. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents using ACD systems. Developed with industry standard components (Dialogic, Intel, and Windows), the PACER phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost.
EasyIVR and Easy IVR are Trademarked by Database Systems Corp.
Copyright © 1998 - 2011 Database Systems Corp. All rights reserved.
Last modified: 2011. 

Keywords: Acd Systems, Broadcasting Services, Call Center, Crm Software, Database Systems, Ivr, Ivr Systems, phone system, Predictive Dialers, Voice Broadcasting,

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