Service - service

By: Dunlop Sterling-western Star Medicine Hat  09-12-2011

Published on Friday, 17 June 2011 18:45
Written by Super User
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Mike Esser- Service Manager, Medicine Hat Location

Mike Esser is the Service Manager at our Medicine Hat Location. Mike spent over 16 years as a licensed mechanic. He brought this expertise and knowledge to the Dunlop team when he started as Service Manager at the Lethbridge location in 2007.

Mike Esser competently manages our team of technicians in order to ensure your complete satisfaction. To best serve you, Mike’s commitment to ongoing education and training ensures his expertise stays current.

Werner Schrage, Service Manager, Lethbridge Location

Werner Schrage has been with the Dunlop companies since 1973. A licensed mechanic, Werner worked his way through the ranks of Dunlop Ford before coming to Dunlop Western Star as the General Manager in 1999. He was very pleased to take on the role of Service Manager in 2010.

His commitment to ongoing education and a job well done has led him to be the recipient of the Engine Rebuilders Service Award and being recognized as a peak performer by the Society of Professional Service Managers. As the General Manager, Werner strives to achieve total customer satisfaction.

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In order to identify your needs better, we would appreciate your feedback or any kind of observation you may have. Dunlop Western Star is committed to giving the highest standard of customer service. We believe in continuously improving our services and efforts to satisfy you.


Service - uncategorised

We offer personalized advice with the benefits of a choice in customized finance options, an easy and quick approval process and one stop shopping for your truck, body and financing. As a native to Southern Alberta she is pleased to be a part of the Dunlop team, known for their family and small town values and commmitment to customer service.