Microsoft Dynamics CRM Online

By: Customer Dynamics  09-12-2011
Keywords: Marketing, Customer Service, Crm Online

Microsoft Dynamics CRM Online

Microsoft Dynamics CRM Online combines the power of online services with the richness of your everyday productivity applications. It's optimized for business workgroups or departments looking to realize an immediate business impact with a system that quickly adapts to their unique business needs.

  • Get started quickly without complicated technology server setup. Start using the marketing, sales and service capabilities in Microsoft Dynamics CRM Online immediately or use the intuitive configuration capabilities to quickly add or modify fields, forms, workflow and reports to tailor it to fit your business needs.
  • Close deals faster when your sales
  • force has a single view of the customer with tools that streamline and automate everyday sales processes. You’ll see shorter sales cycles, higher close rates and improved customer retention. Workflow driven communications tools help keep sales prospects and customers informed of new product and service offerings.
  • Generate demand when you provide marketing professionals with intuitive data organization and segmentation tools, powerful campaign management features and insightful marketing analytics. With better insight into key performance indicators, you can target your resources to the areas of highest return.
  • Deliver responsive service by providing customer information, case management, service history and support knowledge to customer service personnel on demand. Consistent, efficient service enhances customer loyalty and profitability, and Microsoft Dynamics CRM Online makes the process easy and intuitive.
  • Streamline business processes by using Microsoft Dynamics CRM Online to standardize and streamline your business activities, automate repetitive tasks, and enable the consistent execution of marketing, sales and service processes to ensure your best business practices work as they should.
  • Report with ease --Microsoft Dynamics CRM Online turns customer data into actionable insight. Familiar wizard-based tools  enable end users to create sophisticated reports on their own. Microsoft Dynamics CRM Online gives people rapid, relevant access to reporting and data so they can make faster, better-informed decisions.

Keywords: Crm Online, Customer Service, Marketing, Microsoft Dynamics Crm Online,

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