On October 20th, I made a post about removing the consequences to tardies and no-shows. The decision was based on mutual respect, but it didn’t go as planned. I thought the amount of no-shows and tardies would drop. However…
In 5 weeks, we’ve had 32 no-shows. When there were 50 burpees assigned for no-shows, there was an average of 1 per week. Now, we’re over 5 per week.
So what now? I’m at a loss. In a positive way, how we improve this?
I’m hoping this may shed some light on the situation. This was written by a fellow member who shares their experience about being on the other side of a no-show.
What’s your reason?
- The roads suck.
- I have to work later than I thought.
- By the time I got home, I was too tired and just wasn’t in the mood.
- I’m too sore from yesterday’s WOD
- This WOD looks too hard!
…and so on.
There are a million and one reasons why you can’t make it to the gym. Everyone has them. If you don’t want to show up, or can’t, that’s up to you and that’s perfectly fine.
So what’s next? Doing the right thing is also up to you.
In ZenPlanner, there is a 2-hour cancellation policy which is to be used to cancel your class if you can’t make it. Please use it. It’s not there simply in case you want to use it to cancel. You should make every reasonable effort to use it. That being said, things happen last minute and sometimes that’s unavoidable. If you’re over the 2-hour cancellation window, no problem, just please take a moment to call the coach and let him know. He can then contact someone who is one the wait list to get them in.
Maybe when you joined, classes were never full. This is no longer the case. Now, more than ever, with so many members, adhering to the cancellation policy simply makes things easier for everyone.
But we all know that right? Good!
So, systems and policies aside, this article is meant more to address a growing trend whereas some members are disregarding the cancellation policy and simply choosing to opt for a “no show”.
For those, here’s the hard truth:
“Inadvertently causing a fellow CrossFitter to miss out on a class because you can’t be bothered to make the effort to cancel your class is simply not cool. Don’t allow your reason or excuse to deprive another CrossFitter from being able to workout. You’re better than that.”
Everyone knows how frustrating it is to want to get into a class and not be able to. How stressful is it to only have a small window each week between work, kids, other commitments etc… to squeeze in a few workouts, but are unable to get into the only classes which fit your busy schedule. To be disappointed you’re going to have to wait for “change for change” to do that WOD. Or to be 1 of 5 on the waitlist all day and not moving until you give up or the class has begun.
What’s really frustrating? Finding out that the class was not even full. And also… Finding out you were frustrated, stressed, or disappointed simply because someone did not take the time to cancel.
When you decide (because it is a decision) not to show up, what you’re really doing is disrespecting gym ethics, the coaches and the members.
If you still think being a no show and causing someone to miss a workout is no big deal, then answer this question: “Would you want it done to you?”
So what’s your reason?
Being part of our Crossfit family, where courtesy, respect and honesty is so important, the answer should be obvious.
It takes 20 seconds to make a phone call. Thank you.