Diversity and Inclusion - Cook Ross

By: Cook Ross  09-12-2011
Keywords: Strategic Planning, Customized Training, Diversity Training

Our methodology is built around a transformative approach to Diversity and Inclusion Consulting – ReInventing Diversity for the 21st Century©. This approach creates sustainable change in organizations by replacing race-based, US-centric, ‘us vs. them’ diversity training with a systems model that explores globalism, cultural intelligence and cultural flexibility, inherent human tendency toward bias, and unconscious organizational patterns that exist which impact the way employees, vendors, and customers from different cultures, ages, and backgrounds all relate to each other.

Cook Ross does not approach diversity training as an organizational “band-aid” or a temporary “fix” for a problem. We work to identify a customized training approach that emphasizes business results, and builds a lasting, systems approach that encourages and develops collaboration among the employees and emphasizes ownership, individual choice, and responsibility for each individual’s behavior. We have established a comprehensive systems approach to diversity that has evolved from our years of experience in addressing a wide variety of diversity related issues.

Training Courses:

ReInventing Diversity
. . . ensuring success by utilizing our proven whole system approach for creating more inclusive, culturally competent organizations.

. . . examines how unconscious bias develops, how it impacts people and diversity efforts, and the impact it has on creating successful culture change.

Strategic Planning with Systems Map©
. . . ensuring that you have the complete 'big picture' in mind when reshaping your orgranization's culture.

R.O.A.D. Managers Training
. . . (Recruitment*Onboarding*Advancement*Development) specifically designed for People Managers, we'll prepare them for the 21st Century workplace by equipping them with the awareness and skills that create inclusive teams and effectively improve team and organizational performance.

Senior Leadership Engagement
. . . guiding your senior executives to create long-term sustainability of diversity efforts and understanding the important role they play in positioning and supporting the diversity effort as well as communicating the company’s diversity vision throughout the organization.

Diversity Council Development
. . . developing and strengthening your council to be change agents for taking your diversity efforts to the next level.

Coaching & Mentoring Programs
. . . designing and building structured and informal mentoring programs, training both mentors and proteges in knowing how to get the most out of the relationship.

Assessments & Metrics
. . . putting the right metrics in place to encourage appropriate behaviors and measure your diversity performance accurately.

Diversity for Global Business
. . . training your teams to transform the way they do business in different countries and cultures, through a set of distinctions that shift the paradigm to be successful in multitudes of environments.

Keywords: Customized Training, Diversity Training, Strategic Planning

Other products and services from Cook Ross


Women's Initiatives - Cook Ross

Although business for the last century has been mostly modeled on and catered to male cultural norms, women have unique views and approaches to values, performance, on the job behavior, career development, managing relationships, and how one relates to the workplace. The Dynamic Choices for Women curriculum has been designed to support women in finding professional and personal fulfillment while working in more traditional environments.


Organizational Development - Cook Ross

Whether downsizing, expanding, developing new product lines, merging, revamping services, retraining, adapting to new technologies or changes in the marketplace, restructuring, or entering new businesses or new markets, organizational change is hard to engineer and even harder to sustain.


Leadership Development - Cook Ross

The mentor's role is to support the participant in their learning by sharing their own leadership experience; insight on organizational politics and how to get things done; helping them to develop skills such as delegation, etc.; in addition to providing general encouragement and support.


Talent Management - Cook Ross

Managers will learn how to examine, develop, and speak to diversity from the standpoint of building a culture of inclusion and cultural competency, rather than as a corrective effort designed only to fix problems of the past. In helping organizations embed diversity and inclusion, we can empower your managers with a set of new skills, enabling them to relate more positively to themselves, their employees and each other.


Cultural Competency - Cook Ross

Cook Ross has developed trainings and tools designed to encourage employees to examine his or her own patterns of communication, and identify the opportunities for expanding his or her cultural competency skills. In helping organizations develop cultural competence, we can empower your employees with a set of new skills, enabling them to relate more positively to customers and each other.


Cross Cultural Communication Tools - Cook Ross

More and more we are discovering that most of these decisions are not made by bad people with bad attitudes, but rather by well-intended people who have no idea about the unconscious process that they use to make decisions about people who are different from them.