Convergys Customer Service Solutions - Customer Service Call Centers, BPO Call Center, Outsourcing Call Centers, Outsourcing Cust

By: Convergys  09-12-2011
Keywords: Customer Service, Technical Support

Delivering positive customer experiences is what customer service is all about. Positive experiences lead to a lasting relationship. We can enhance your customer's experience, satisfaction and expand their lifetime value.

How We Enhance Your Customer Service

Our Customer Service Solutions include comprehensive outsourced business and consumer customer support functions, as well as services for in-house contact center operations. Every day we handle millions of customer service interactions such as account service, billing inquiries, technical support and service dispatch.

Let us work for you and we'll build your brand equity with each customer touch point and transform service to sales.

Keywords: Customer Service, Technical Support

Other products and services from Convergys


b to b support

Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force. Analytical & business intelligence tools for improved sales planning and results. Need to expand the reach of your sales force, yet still reduce costs. How We Serve Your Business Customers.


technical support

Since Convergys has no geographical limitations to find technical support home agents, we can ensure they have the skills needed to support the most complex technical products, even if advanced education, like an engineer, or certifications is required.


Convergys Solutions - Customer Solutions, Multichannel Interaction Solutions, Smart BSS Solutions, and Customer Experience Analyt

Our Customer Solutions, Multichannel Interaction Solutions, Smart BSS Solutions, and Customer Experience Analytics & Services provide practical answers to critical business challenges - we?ll help your business thrive. Perhaps more than any other factors, customer relationships have the power to drive results.


consumer support

The flexibility of agent scheduling, coupled with better-qualified agents from an expanded labor pool, results in a more cost effective and versatile agent solution. Our agents are closely integrated, monitored, and indistinguishable from an agent sitting in a contact center. With our Home Agent Solutions, we leverage the latest technology.