Need to expand the reach of your sales force, yet still reduce costs? Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force.
How We Serve Your Business Customers
To ensure that we address your specific business customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.
Whether automated or agent supported, our tailored inbound and outbound B2B sales & service programs offer:
- Experienced, expertly trained inside sales and support professionals
- Powerful sales management & CRM platforms for a complete customer view
- Analytical & business intelligence tools for improved sales planning and results