b to b support

By: Convergys  09-12-2011
Keywords: Customer Service

Need to expand the reach of your sales force, yet still reduce costs? Discover the many benefits others realize by having Convergys serve as a seamless extension of their business sales force.

How We Serve Your Business Customers

To ensure that we address your specific business customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.

Whether automated or agent supported, our tailored inbound and outbound B2B sales & service programs offer:

  • Experienced, expertly trained inside sales and support professionals
  • Powerful sales management & CRM platforms for a complete customer view
  • Analytical & business intelligence tools for improved sales planning and results

Keywords: Customer Service

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