Coaching Designs International - Powerful Conversations

By: Coaching Designs International  09-12-2011

Saying the ‘hard truth’ is a major communication skill leaders want to master. It is not difficult to communicate well when we are feeling great. But in stressful situations, all kinds of communication breakdown can occur:

  • Giving a critical performance review;
  • Saying no to someone;
  • Confronting disrespectful behavior;
  • Asking for your needs to be met.

We all must deal with difficult conversations at work and at home. We sometimes attempt them; we often avoid them. The challenge in communication is that everyone has a different picture of reality based on different perspectives, information and perceptions.

Coaching Designs International helps you develop a process to facilitate these conversations.

Depending upon your situation, you may wish to

if your communication involves a team or group of people.

takes you through a discovery process so you can go beyond your assumptions:

  • Learn how to initiate a difficult conversation based on a neutral story;
  • Say anything - with the appropriate language and intention;
  • Make a conscious choice to be generous and compassionate to create a space for dialogue;
  • Move toward the best possible outcome.

*We would like to give credit for some concepts and short excerpts taken from the book “Difficult Conversations, How To Discuss What Matters Most”, by Douglas Stone, Bruce Patton, Sheila Heen.

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