Client Advocate Network - Services

By: Client Advocate Network  09-12-2011
Keywords: Marketing

Connecting owners, operators and key managers of entrepreneurial companies with the right CAPITAL, PEOPLE & KNOWLEDGE resources they need to succeed

The NETWORK provides connections to technical experts and advice in the following vocational areas:

Useful when the client seeks a new service professional because their needs have outgrown the present service provider's ability to deliver quality service OR when the client is no longer considered an ideal client by the service provider.

Helping entrepreneurial companies and professional services firms to achieve their goals and objectives by developing and implementing strategic and tactical growth plans. There are a wide range of consulting resources available through the NETWORK via its Managing Directors, Associate Directors and Executive Mentors.

  • Vision & mission creation
  • Strategic business planning
  • Marketing & sales planning
  • Project management & training
  • Quality control initiatives & improvements
  • Succession & family business planning
  • Turnaround & troubled company support
  • Corporate culture assessment & development
  • Corporate team building
  • Management team development
  • Strategic offsite retreats & facilitation
  • Workforce training
  • Community and economic development
  • Government and community relations
  • Executive coaching and mentoring

Connecting partners and principals of professional services firms to their ideal clients for which they can deliver value through their core services.

Service provider members of the NETWORK may also engage specific NETWORK Directors to help them in practice development - helping to find, attract, win, retain, and expand ideal client relationships.

Helping entrepreneurial companies and professional services firms to find, attract, win, retain, and expand ideal client relationships through marketing & communications, sales & sales management, and client retention & relationship management.

Marketing & Communications (Find & Attract)

  • Marketing Plan Assessment / Development
  • Newsletters / Client Communication
  • Community / Public Relations
  • Seminars / Special Events Coordination
  • Website / Brochure / Comware Development

Sales & Sales Management (Win)

  • Tactical Sales Plan Assessment / Development / Implementation
  • Sales Coaching / Management / Mentoring
  • Sales Training for Technical Staff / Professionals
  • Compensation Package Structuring for Sales Professionals
  • Business Development Augmentation / Outsourcing

Client Retention & Relationship Management (Retain & Expand)

  • Client Retention Strategy / Planning
  • Client Service Surveys / Focus Groups
  • Client Retention / Cross-sell Training
  • Client Appreciation Events / Activities
  • Value-added Ancillary Product / Service Development

Keywords: Marketing