By: Clarity Ag  09-12-2011
Keywords: service providers, Call Center, telephony

With our user-friendly “editions” for call center and business telephony, we offer you a software-based solution which will allow you to greatly increase the quality and efficiency of voice communications in your company – without increasing the costs.

From virtual telephone switchboards to multi-site systems for the management of inbound and outbound campaigns, all of our products can be integrated into existing IT infrastructures and expanded to include many thousands of telephone lines. Thanks to their 100 percent availability, the modular and individually adaptable Clarity solutions are also used by companies and organisations with the highest security requirements, for example, financial service providers or rescue coordination centers.

  • are scalable, from one to many thousands of channels
  • can be deployed along the entire value chain, from telephony systems to speech portals
  • can be upgraded swiftly and cheaply
  • are software based and therefore offer a low Total Cost of Ownership
  • can be integrated into existing telephony and backend systems
  • are homogenous (telephony, speech platforms, applications and integration from a single source)
  • are future-proof thanks to standardized interfaces

Keywords: Call Center, Financial Service, Financial Service Providers, service providers, telephony, Virtual Telephone

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Other products and services from Clarity Ag


Clarity Dialer Edition

Call centers benefit from the Clarity Dialer Edition by the automation of routine tasks, by an optimum capacity utilization of the agents and by saving costs for personnel, telecommunication and others for all telephone campaigns. The Clarity Dialer Edition identifies connected answer machines automatically and will call, according to the presetting, the phone number again at a later time without an agent having to look after it.


Clarity Business Edition

Our system combines the telephone and the computer into an efficient platform which is suited for large enterprises as well as medium-sized and small enterprises – with a positive effect on service, competitiveness, cost reduction and business success. The Clarity Business Edition is the professional telecommunication system for the automation and the management of all telephonic business processes.


Clarity Call Center Edition

All of them use the Clarity Call Center Edition to handle their speech communication cost efficiently: at the switchboard, hotline, helpdesk and competence center or also in new subsidiaries. This is why, apart from professional call centers, many other companies and organizations are using the Clarity solutions – financial service providers as well as emergency control centers.