Clarity Call Center Edition

By: Clarity Ag  09-12-2011
Keywords: service providers, Call Center, Financial Service

The platform can be supervised centrally and can be managed very easily; also home offices can be linked to it without difficulty. This is why, apart from professional call centers, many other companies and organizations are using the Clarity solutions – financial service providers as well as emergency control centers. All of them use the Clarity Call Center Edition to handle their speech communication cost efficiently: at the switchboard, hotline, helpdesk and competence center or also in new subsidiaries.

The Advantages of the Clarity Call Center Edition:

  • Less effort for implementation and maintenance by a standard, integrated platform for the speech communication
  • Minimum training time of your users, due to the familiar and intuitively usable Windows user surface
  • High flexibility at reduced costs by functional extensions via software
  • Highest scalability (with up to several thousand canals) thanks to the multi server ability
  • No single point of failure and the possibility of maintenance during operation, as the platform is designed redundantly
  • Reduced total cost of ownership by standard hard- and software and remote maintenance functions
  • Future safety and protection of investment due to the principle of the "open standard"

Keywords: Call Center, Financial Service, Financial Service Providers, home offices, service providers

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Clarity Business Edition

Our system combines the telephone and the computer into an efficient platform which is suited for large enterprises as well as medium-sized and small enterprises – with a positive effect on service, competitiveness, cost reduction and business success. The Clarity Business Edition is the professional telecommunication system for the automation and the management of all telephonic business processes.



With our user-friendly “editions” for call center and business telephony, we offer you a software-based solution which will allow you to greatly increase the quality and efficiency of voice communications in your company – without increasing the costs.