Clarity Call Center Edition

By: Clarity Ag  09-12-2011
Keywords: service providers, Call Center, Financial Service

The platform can be supervised centrally and can be managed very easily; also home offices can be linked to it without difficulty. This is why, apart from professional call centers, many other companies and organizations are using the Clarity solutions – financial service providers as well as emergency control centers. All of them use the Clarity Call Center Edition to handle their speech communication cost efficiently: at the switchboard, hotline, helpdesk and competence center or also in new subsidiaries.

The Advantages of the Clarity Call Center Edition:

  • Less effort for implementation and maintenance by a standard, integrated platform for the speech communication
  • Minimum training time of your users, due to the familiar and intuitively usable Windows user surface
  • High flexibility at reduced costs by functional extensions via software
  • Highest scalability (with up to several thousand canals) thanks to the multi server ability
  • No single point of failure and the possibility of maintenance during operation, as the platform is designed redundantly
  • Reduced total cost of ownership by standard hard- and software and remote maintenance functions
  • Future safety and protection of investment due to the principle of the "open standard"

Keywords: Call Center, Financial Service, Financial Service Providers, home offices, service providers

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