Global Authorization

By: Chemtrec  09-12-2011
Keywords: Emergency Response, Hazardous Materials, Dangerous Goods

CHEMTREC is a round-the-clock resource for obtaining immediate emergency response information for incidents involving dangerous goods. Global Authorization with CHEMTREC authorizes shippers of dangerous goods the right to portray the CHEMTREC phone number(s) – or any number directed to CHEMTREC’s call center – on shipping documents, Material Safety Data Sheets and hazard communication labels.

CHEMTREC’s services include a broad range of critical resources that can help on-scene personnel, such as emergency responders, mitigate incidents involving dangerous goods, including:

  • An operations center staffed by trained and experienced emergency service specialists, 24 hours a day, 7 days a week, 365 days a year;
  • Immediate access to thousands of chemical product specialists and hazardous materials experts through CHEMTREC’s database of over 30,000 manufacturers, shippers, carriers, public organizations and private resources;
  • An expansive electronic library of over 4 million Material Safety Data Sheets (MSDS);
  • Immediate hotline access to medical professionals and toxicologists to provide expert toxicological advice in conference with on-site medical professionals or emergency medical technicians treating exposure victims. 
  • In-Country Dial telephone numbers in over 30 key countries* around the world, which can be critical in complying with new regulations requiring in-country phone numbers in a growing number of jurisdictions. Each in-country telephone number has a greeting in the local language to assist the caller and explain how the balance of the call will proceed;
  • Translation capabilities for more than 180 languages; and
  • A state-of-the-art telecommunications system that supports the virtual emergency response team, seamlessly linking on-scene responders with chemical experts, transportation companies, and product manufacturers.

*In-Country Dial telephone numbers are currently available for the following countries:

Argentina (Buenos Aires) Japan (Tokyo)
Australia  (Sydney) Malaysia (Toll Free)
Bahrain (Bahrain) Mexico (Toll Free)
Belgium Netherlands (National)
Brazil (Rio De Janeiro) Philippines (Toll Free)
Chile (Santiago) Poland (Warsaw)
China (National) Singapore (National)
Colombia (Toll Free) Singapore (Toll Free)
Czech Republic (Prague) South Africa (Toll Free)
France (National) South Korea
Germany (Toll Free - Mobile Enabled) Spain (Toll Free- Mobile Enabled)
Hong Kong (Hong Kong) Sweden (Stockholm)
Hungary (Budapest) Taiwan (Toll Free)
India (Toll Free) Thailand (Toll Free)
Indonesia (Toll Free) UK (London)
Israel (Tel Aviv) Vietnam (Ho Chi Minh City)
Italy (Toll Free - Mobile Enabled)

Keywords: Dangerous Goods, Emergency Response, Hazardous Materials, Material Safety Data Sheets, Public Organizations, Safety Data Sheets

Other products and services from Chemtrec



The silo was filled with a fertilizer made from wastewater biosolids that heats spontaneously when stored in silos if it is not kept circulating with augers inside the silo. They had put me in contact with the Battalion Chief of another city’s fire department who had previous experience with fires involving the same organic fertilizer.


USA + Canada Authorization

According to the U.S. Department of Transportation regulation 49 CFR § 172.604, "A person who offers a hazardous material for transportation must provide an emergency response number, including the area code or international access code, for use in the event of an emergency involving the hazardous material..


Other Services

In addition to USA + Canada Authorization and Global Authorization, which grant the registrant the right to portray the CHEMTREC phone numberon their shipping papers, many companies have enlisted CHEMTREC’s resources, particularly its 24-hour Operations Center staffed by trained and experienced specialists, to provide custom services.


Products & Services

CHEMTREC's resources provide registrants with an extensive set of response capabilities which help to quickly mitigate incidents involving dangerous goods, as well as the telecommunication connectivity necessary to link to even the most remote contributor of those resources. Whether you are a manufacturer, shipper, consignee, or carrier of hazardous materials or dangerous goods, you can benefit from CHEMTREC's services.