Do you know the key to a successful vehicle donation program? This simple element is often overlooked and can lead to disaster if not properly managed. If you don’t answer the phone – you don’t get the donations!
Direct ring to answering: We can answer the phones “Hello, this is how may I help you with your donation?”
24/7 Answering (third party service): Because calls don’t only come between 9:00am and 5:00pm
Tailored dispatching: You can tell us where to send your vehicles (or) You can use our custom dispatching system to maximize profitability by utilizing public auctions, dealer auctions, salvage auctions, internet auctions, and direct buy salvage yards.
Get the experience of our Trained Staff: Our staff is trained to answer any and all questions that your donors may have about the recent tax law changes.
Our staff will read from a script you develop: They will be trained on all aspects of your program to include your mission statement and application of your donated vehicles funds after sale.
The bottom line is if you’re not answering your phones with a live voice with in five rings you are losing as much as 50% of your donations!