Local and Long Distance, Internet, Mobility and Security to suit your needs - service

By: Cellular  09-12-2011

Customer Service

Customer Service

We're here to help whether you're an individual, a family, a small business, or a large enterprise. Tbaytel Customer Service provides information on store and dealer locations, product support, repairs, security and how to contact us.



To order new service or change present service.

Tbaytel offers solutions for customers who are hearing or speech-impaired.

The charges for installation or repair work in your home or business.

For all billing inquiries.

Things to know before beginning a construction project.

Tbaytel welcomes the opportunity to discuss any concerns you may have.

Call Customer Service: 807-623-4400 or 1-800-264-9501


Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm

Customer Service at 1046 Lithium Drive is closed to in-person traffic.


Contact Cellular

Email - none provided

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09-12-2011

Local and Long Distance, Internet, Mobility and Security to suit your needs - billing

Your credit card company - Visa, MasterCard, or American Express - will withdraw your Tbaytel payment on the date the account is due. Your monthly payment is automatically withdrawn from your bank account or charged to your credit card on the due date. Please ensure that your account number is clearly marked so that we can quickly and efficiently process your payment.


09-12-2011

Local and Long Distance, Internet, Mobility and Security to suit your needs - repairs

If you have customer-owned equipment such as phones, answering machines, speakerphones, cordless phones, a security system or night bells, unplug all of them. If you have two or more phones that unplug, unplug all of them and try them one at a time in each phone jack or outlet. When calling from outside the City or, from a cellular phone to report problems with your landline phone.