Operations Support

By: Castanhas Technology Services  09-12-2011
Keywords: Technology Services

Castanhas Technology Services can provide companies with a temporary or full-time IT staffing and support "help desk" solution. It also can provide a mini call center if internal IT staff go on vacation or take an extended leave. This solution is also appropriate when organizations need help with a specific project and don't have the expertise in-house.

Keywords: Technology Services

Contact Castanhas Technology Services


Print this page

Other products and services from Castanhas Technology Services


Custom Programming

With hundreds of quality software programs developed over the years, we have the experience and know how to design and build the perfect solution to help you manage your corporate information. Maintaining huge quantities of data in spreadsheets and personal databases can quickly lead to inaccuracies and inconsistencies in the data you rely on to manage your business.


Busines Process Reegineering

Unless your organization constantly reviews its business processes, there's a good chance that you are not getting maximum productivity from your employees. Consistent and efficient business processes not only help keep your company staffing under control but also create a more organized work environment. At Castanhas Technology Services we can analyze any or all of your business processes and determine how to maximize you staff's productivity.


Network Engineering

Whether you have an in-house staff or you outsource your IT functions, Castanhas Technology Services can help you build and maintain a reliable and cost effective network environment. We have extensive experience with the most popular server software from Microsoft: Exchange, SQL, Windows, Sharepoint and IIS.


Data Migration

That's why we start by doing an extensive analysis of the data to be transferred, the business requirement for the transfer and the requirements of the target system. We will then work with you to develop the migration plan and software that will move your data in the most accurate and efficient manner possible.


System Integeration

System Integration is the process of getting all your critical systems to communicate and exchange data so that your information is always accurate and never stale. If you find yourself constantly printing reports from one system to enter into another system, we can save you hundreds of man-hours per year. You also most likely spend a significant amount of time keeping all the data of your various systems up to date.


System Selection

Besides the costs of acquiring and implementing a new system, that can run into the hundreds of thousands of dollars, you will likely use the software for the foreseeable future. Once the proposals are received we will weed out unacceptable packages and schedule interviews and demonstrations with the remaining vendors. Castanhas Technology Services can assist you in making such a crucial business decision.