Easy to use
Personalized views for each type of user – from the executive who wants to correlate contact center performance to business results, to the
conscientious agent who wants to keep on top of their own performance to stay on track, to the multi-tasking supervisor who needs convenient
access to everything from scheduling to customer interaction tools to the data that helps them understand where to focus coaching and training.
Quick to install
Why wait…when you can have all the benefits in a fraction of the time it takes to install other solutions? Credit that agility to a fresh software
design, expert training, flexible upgrade and expansion options, and applications that are truly integrated with each other and your contact
Simple to support
Calabrio’s Web-based, software-only solution is the right choice for the IT staff who insists on nothing short of the best in terms of flexibility,
reliability and control.