The helpdesk

By: Bvbs  09-12-2011

The helpdesk interface provides a ticket based system for problem resolution. It is a very efficient way to get things resolved quickly.

1.Submit your problems through the interface.
2.You will receive an email within the next 24 hours with a link to the solution to your problem.
3.If more details are needed, a technician will contact you by email.
4.Follow the steps outlined in the solution page.
5.If any difficulties are encountered, flag us through the interface and the assigned technician will follow up and know exactly where you stopped.

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