Supporting our partners in offering the right solution to the end users based on their industry and requirements is very important. We offer a comprehensive package of presales support, consisting of: Product presentations, Proof-Of-Concept and Product Workshops so that the end customers could comfortably test the solution integrating with their existing infrastructure and going for the right solution.
We view the successful completion of an installation as the start of our business relationship. We have a package of after-sales services, designed to support our customers through our partners.
We believe that it is our responsibility to ensure that the customers receives excellent after-sales support through our partners. This includes keeping the customer abreast of product developments such as new product features and services. To provide such services, we have a dedicated in-house team of support engineers to assist our partners and customers.
by which we target to minimize the mean time to remediate the system, for the continuity of your business.