Boston Voice Networks, Inc | Vertical Wave IP 500/2500 System

By: Boston Voice Networks  09-12-2011
Keywords: phone system, ip phone system

The Future is Calling. How do You Plan to Respond?


As your business evolves, so do your communications requirements. When making an investment in an IP phone system, your business demands a cost-effective solution that:

  • Provides outstanding value in the core business applications you need today, such as desktop call management, unified messaging, call recording, fax and auto attendant.
  • Lets you selectively run advanced applications to address future business opportunities and improve customer service, such as self-service interactive voice response (IVR) applications and contact center — without costly additional servers.
  • Supports thousands of sites but is easy to manage, reducing administrative time and costs.

What’s more, today’s IP phone system must also deliver investment protection by:

Leveraging your investment in the phones your employees use today — such as IP, digital or analog phones and devices — as well as soft phones, voice badges and other voice-enabled devices you may use in the future.

  • Creating a seamless call experience for both staff and callers, whether employees work in the office, at home, or on the road.
  • Facilitating the growth of your business cost-effectively, by letting you add users and applications in a modular and straightforward way, without requiring expensive forklift upgrades or additional servers.
  • Reducing network and voice costs by leveraging integrated voice and data connectivity services like SIP trunking.

Whether you have a handful of employees or hundreds, and whether they’re located in one office or distributed across the country, the future of your business depends on the smart choices you make today. Vertical Wave — It’s the Right Call.™

A New Product, A Rich Heritage

Vertical Wave is the result of more than two years and millions of dollars of research and development investment by Vertical Communications, a leader in next-generation IP telephony solutions. Based on proven technologies that have met the needs of demanding customers like CVS/pharmacy, Staples and Apria Healthcare, and featuring a range of brand-new capabilities, Wave is the reflection of Vertical’s rich heritage of technical innovation and its ongoing commitment to enhancing customer communications.

Vertical Wave IP 500 System - Support up to 50 users, configuration with  analog copper lines, digital T1/PRI and SIP Trunks.

Vertical Wave IP 2500 System - Supports up to 500 users, configuration with analog copper lines, digital T1/PRI and SIP Trunks. Additionally offers hardware redundancy options.

Wave IP 2500 Key Features - As of 1.5 SP3
Base Applications

• Wave ViewPoint™ Desktop
• Unified Messaging
• Auto Attendant
• Call Management

• Presence Management
• Wave Global Administrator™
• Visual Voicemail
• Call Recording

Add-on Applications

• Wave Contact Center™
• Wave Fax Manager™
• Wave Global Reporter™

• Wave Conference   Manager™
• Wave Voice Server™
• Wave Global Manager™

System Features

• Native support for IP, SIP-based IP Telephony, TDM and PSTN via   integrated gateway resources
• Dynamic DSP/media resource allocation for applications, VoIP and core   PBX services
• QoS — DiffServ and IP TOS classification
• SIP RFC 3261
• Voice Codecs — G.711, G.723.1, G.729a
• WaveIP500: Onboard 2 FXS and 2 FXO ports
• WaveIP2500: Onboard 4 FXS and 4 FXO ports


The base Wave IP 500/2500 system is a rack-mountable server that measures 17.6” wide (447mm) x 19” deep (483mm) x 4.35” high (111mm) and weighs 26 lbs (11.8kg). The base system supports:

• Up to 500 users
• Up to 10 T1s
• Up to 240 SIP trunk channelsThe Wave Expansion Unit (EXU) measures 17.6” wide (447mm) x 19” deep (483mm) x 2.6” high (66mm) and weighs 19 lbs (8.6kg). Each EXU supports up to 48 additional users or trunk capacity.

The base Wave IP 500 system is a rack-mountable server that measures 17.6” wide (447mm) x 19” deep (483mm) x 1.75” high (58mm) and weighs 20 lbs (11.8kg). The base system supports:

• Up to 50 users
• Up to 1 T1s
• Up to 27 SIP trunk channels

• Vertical IP Phones (9112i, 9133i, 480i, 480CT,53i,55i,57i and 57iCT)
• Vertical Digital Phones (Edge 100 and Edge 700)
• Comdial Impact Classic Digital phones including Edge 100G-12 and -24,   8324SJ, 8312SJ, 8212S*, 8012S*, 8024S*, and 8112S*
• Vodavi®-branded digital phones*: please contact us for a list of supported phones.

Phone System Highlights

• Analog TUI Features
• Auth Code
• Auto Dial
• Barge In
• Call History/Lists
• Call Page, System & Zone
• Call Park
• Call Recording
• Caller ID with Blocking
• Camp On
• Centralized Trunking
• Class of Service
• Coach
• Conference — Ad Hoc and   Meet Me
• Customizable Inbound/Outbound
• Routing
• Do Not Disturb
• Extension Pickup
• Feature Code Access
• Group Pickup

• Hold
• Intercom
• Listen/Pickup
• Message Waiting
• Monitor
• Multiple Line Appearance
• Music On Hold
• Mute
• Night answer
• Phone LCD Voicemail Status
• Private Networking
• Shared Line Appearance
• SIP Trunking
• Speed Dial
• System Speed Dial
• Transfer — Blind/Consult
• Unified Dial Plan
• User Forward
• Voice Call
• Workgroups

Keywords: ip phone system, phone system

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