Maximize IT Support Efficiency - Integrate with Bomgar
Add value to existing service desk ticketing systems and create a seamless, closed-loop process for opening, servicing and closing a support session when you integrate Bomgar. You can choose from a range of pre-defined integration options available, including BMC RemedyTM, HornbillTM, HP Service ManagerTM and ServiceNowTM. Or, Bomgar can provide a custom integration for the service desk ticketing system that best meets your needs. Our Integration Services help increase efficiency, service desk capacity, data integrity and remote support performance.
"Adding Best-of-breed capabilities, such as Bomgar, to the BMC solution portfolio accelerates our customers' ability to improve support processes and efficiencies."
Fred Johannessen, BMC
VP Technology Alliance & Marketzone Programs