Bomgar Installation and Configuration Services

By: Bomgar  09-12-2011
Keywords: Remote It

Accelerate Time To Value for Remote Support

Bomgar's Installation and Configuration Services help drive efficiency, productivity, security and faster return on investment from your Bomgar solution. Our Bomgar certified installation consultants will assist in each phase of a successful installation-from initial assessment, to security, configuration and an audit to accelerate the time to value of your remote support solution.

Whether performed on-site or remotely, our installation and configuration experts work directly with your team to define and configure the Bomgar solution quickly and without interrupting your business operations. This expert service also assures optimum, secure performance of the Bomgar solution in your environment.

Full Range of Installation & Configuration Solutions

Bomgar offers a range of solutions to ensure you gain the most efficiency and fastest return on investment in your Bomgar solution. Your Bomgar account executive will work with you to find the best package for your unique company business needs.

Installation and Configuration Service Can Include:

  • Support Network Assessment
  • Installation, Configuration and Security Controls
  • Failover Setup and Automatic Back-up
  • Configuration with existing Security Authentication
  • Support Team Configuration
  • Public Support Portal Branding
  • Performance Data Collection
  • E-mail Notification
  • Customized Operations Manual

Benefits of Bomgar Installation and Configuration Services:

  • Maximizes workflows and achieve best practices for remote IT support, with a focus on team structure, security policy and customer service
  • Optimizes Bomgar solution configurations to meet rigorous security requirements
  • Speeds and enhances return on investment from the Bomgar remote support platform
  • Frees your internal staff to focus on other pressing initiatives
  • Demonstrates how your Bomgar solution works and how to maintain an optimum, secure configuration

Keywords: Remote It

Other products and services from Bomgar


Integration Services

From the session launch, diagnosis, resolution, closing and customer survey, Bomgar's advanced logging and recording capabilities establish a complete record of the support transaction-arming supervisors with information needed to optimize service desk operations and improve staff management and training.


Remote Desktop Support & Secure Remote Desktop Control Software

Bomgar simplifies support by letting technicians control remote computers, servers, smartphones and network devices over the internet or network. Seeing the screen helps you decrease on-site visits, eliminate phone support, and respond effectively to peaks in demand. A support rep can see what customers see or control their computers for support. Resolve more incidents in first tier on the first call with Bomgar.


Bomgar Professional Services

Maximize IT Support Efficiency - Integrate with Bomgar Add value to existing service desk ticketing systems and create a seamless, closed-loop process for opening, servicing and closing a support session when you integrate Bomgar. Adding Best-of-breed capabilities, such as Bomgar, to the BMC solution portfolio accelerates our customers' ability to improve support processes and efficiencies..