Biscom IP FAX is a revolutionary new cloud-based communications solution that breaks through the speed and resolution limitations inherent in traditional fax.
Biscom IP FAX transmissions are initiated by a user or an application specifying the documents and images to be sent, optionally supplying metadata, and entering one or more Biscom IP FAX recipient addresses. There are multiple methods for selecting the documents to be transmitted, including drag-and-drop, attaching files, or using the Biscom IP FAX printer driver within an application.
For a transmission that starts within an enterprise, Biscom IP FAX transmissions are routed to the Biscom Queue, where they can be managed, tracked, and queued for transmission. The Biscom Queue is a software service that can run on any system or virtual machine, and functions as the nerve center for routing and managing Biscom IP FAX communications among enterprise users and applications.
The Biscom Queue communicates with one or more Biscom IP FAX Switches, which initiate a real-time secure data link to the remote device associated with each recipient's Biscom IP FAX address. The role of the Biscom IP FAX Switch is to establish presence and verify credentials of both the sender and receiver, in addition to tracking the length of calls and the amount of data transmitted. No user data is stored within the Biscom IP FAX Switch.
Your application can easily include such Biscom IP FAX capabilities as remote printing and direct delivery to users and your customer's applications.
An organization may choose between implementing Biscom IP FAX Switches as software on servers or virtual machines within the enterprise – or connecting securely to Biscom IP FAX Switches in the cloud via Biscom's Hosted Biscom IP FAX Service.
Biscom IP FAX recipients can be any of the following:
- For automated remote printing, a service running within a server on the recipient's network that connects to a printer
- For direct delivery to a user, a Biscom IP FAX Desktop Client (software that can be pushed to a customer that requires access to the Internet without requiring a connection to a Biscom Queue).
- For direct transmission into an application, workflow or database, the Biscom IP FAX API in conjunction with a Biscom Queue at the recipient's location
Communications with the sender or receiver of aBiscom IP FAX transmission takes place within the Biscom IP FAX protocol, which establishes a secure, encrypted, real-time link at both ends of the transmission. All images and documents are encrypted and secured at the point of transmission and decrypted at the point of reception by the specified recipient.Logs of sent and received documents are maintained at both ends to maintain audit trails.
For remote printing applications, copies of remotely printed documents can be stored on a local server and can be reprinted if necessary.