The human behavior of people making a travel related purchase is similar the world over. In marketing they describe a formula that goes as follows: A x T = R which translates to Awareness x Trial = Repeat.
People are inundated with print and television advertising, social media and even peer to peer reviews. Impressions are made with every touch-point a traveler or guest has with your brand, from internet and social media interactions to on-site experiences. The most valuable guest is one who connects with your brand, recommends you to others, and comes back, commencing the cycle over again.
Guestfolio allows your organization to streamline operations and marketing efforts while elevating your guest service experience. See how Guestfolio can benefit your travel industry.
Single boutique to multi-managed properties.
Personalized Yachts to multi-port cruise lines.
Private establishment to destination spa.
Holiday resorts to private activity providers.
How Guestfolio assists the Guest Travel Experience Cycle
From the moment your guests make a reservation Guestfolio takes over, engaging them at key touchpoints before, during and after their stay.
The graphic below describes the modern travel purchase and repeat cycle.
Guestfolio allows your organization to streamline your operations and marketing efforts
while elevating your guest service experience.