Concierge | Hotel Grand Pacific

By: Hotel Grand Pacific  09-12-2011
Keywords: Wine, concierge

Our knowledgeable concierge staff is here to attend to your every need.  From a flower arrangement waiting in your room for that special occasion, to a bottle of your favourite wine or champagne – it's all about what you want – where you want it.

Stephen Vincent, our Chef Concierge, is a member of Les Clefs d'Or, which is a worldwide association of concierges. Les Clefs d'Or (The Golden Keys) has over 3,000 members in 35 countries. The association is a network of experienced, knowledgeable hotel concierges that we can call upon should you need crucial information or assistance when arriving in a new city.

Keywords: concierge, Wine

Other products and services from Hotel Grand Pacific


Personalized Mini-Bar | Hotel Grand Pacific

Just contact our friendly reservations team at 1-800-663-7550, pre-order your selection, pre-pay or charge to your room folio, and the fridge will be stocked and waiting for you upon arrival. Travelling with children and need a fridge full of apple juice.


Pet Packages | Hotel Grand Pacific

We ask that our guests use their best judgment when bringing pets on the property and ask that they be friendly and approachable. Pre-order your Pampered Pooch Package and treat your dog to a memorable stay in one of our ‘pet friendly’ rooms. Ask about our special Doggy Delight Room Service menu as Rover cannot dine in the restaurant or lounge. Travelling with Taffy or Rex or Rover. All natural organic doggie treats.


WAVE Wireless Lounge and Meeting Place

In the new lounge, guests can enjoy complimentary wireless internet access; a variety of seating zones for socializing, working and quiet reflection; floor-to-ceiling windows which offer views of Victoria’s Inner Harbour; and self-serve food and beverage choices available throughout the day from the Courtyard Café. Step off the street or out of your room and enjoy the energy of WAVE, the Hotel Grand Pacific’s new lobby ‘gathering space..


Business Centre | Hotel Grand Pacific

We have heard from our business travelers that they want features that enhance their productivity while away from their office. Includes a speakerphone, whiteboard, high speed internet and access to food and beverage through the adjacent Courtyard Cafe. The Centre is located on the Courtyard Level and is staffed from Monday to Friday from 7:30am to 4:00pm.


Services | Hotel Grand Pacific

We know that guests are accustomed to traditional hotel amenities — room service, self-serve business centres, full-service spas and a knowledgeable concierge. A hotel goes above and beyond by offering additional services and amenities. We work to continuously evolve the services we offer to our guests. We pride ourselves in offering an innovative hotel experience.