Zettaserv - Services

By: Zettaserv  09-12-2011
Keywords: Computer Support, Remote Control

Zettaserv provides remote computer support to assist you within minutes in your daily computer usage.

When helping a customer with a problem, it can be a lengthy process to aid them verbally. In fact it can be a lengthy process just to understand what the problem is. Zettaserv uses SimpleHelp technology,which allow their customers to give full remote control on their computer to Zettaserv's technician. During the resolution of the problem, you can see what the technician does and chat with him to explain in more detail your problem or ask for advices. The remote connection is secured with 448-bit secure encryption without any complicated SSL setup, and can be ended at any time by the customer.

When remote support is not possible because of a harware or network failure, or just because you don't like the idea; Zettaserv provides on site support, at no extra cost, to install or fix desktops, servers, network devices and any peripheral.

Either on site or remotely, you request will always be considered as a priority, and treated in a timely manner.

Keywords: Computer Support, Remote Control

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