TREC Services - Eligibility for TREC Services - expectations

By: Trec  09-12-2011

What you can expect when working with TREC and what TREC expects of you.

TREC is committed to providing the highest quality services. You can expect us to live up to the following values:

Confidentiality — We do not share information about your organization with anyone outside TREC, including Wilburforce Foundation or other funding sources.

Quality — We bring you the best and the brightest resource people (TREC staff, trainers, and consultants) and the most effective approaches available.

Customization and Flexibility — We respond to your specific needs and circumstances.

Responsiveness — We proactively identify needs and provide quick turnaround on commitments.

Replicability and Sustainability — We show how changes we help create can be leveraged across your organization and keep working long after we are gone.

Innovation — We are always seeking better ways to ensure you achieve your mission.

Accessibility and Affordability — Thanks to the generosity of Wilburforce Foundation, the vast majority of costs are covered.

Because TREC has limited resources, before we engage with your group we will assess your commitment to the goals of organizational transformation and the tasks identified. We will evaluate that commitment throughout the project. If we feel our resources are not being well spent, TREC reserves the right to terminate our work with you, with reasonable notice. Likewise, you have the right to terminate your work with TREC at any time for any reason.

What TREC Expects of You

TREC expects you to request and use our services in a thoughtful, strategic, and engaged way. We expect you to be fully committed to an evaluation of your program and organizational effectiveness. Because TREC’s resources are limited, we expect you to identify high-priority, selective needs for us to work on together (please avoid bringing a long shopping list). We will work with you to determine which program or services are right for you and how many resources can be applied to your organization’s needs

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TREC Services - Eligibility for TREC Services - eligibility

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