What you can expect when working with TREC and what TREC expects
TREC is committed to providing the highest quality services. You
can expect us to live up to the following values:
Confidentiality — We do not share information about your organization
with anyone outside TREC, including Wilburforce Foundation or other
Quality — We bring you the best and the brightest resource people
(TREC staff, trainers, and consultants) and the most effective approaches
Customization and Flexibility — We respond to your specific needs
Responsiveness — We proactively identify needs and provide quick
turnaround on commitments.
Replicability and Sustainability — We show how changes we help create
can be leveraged across your organization and keep working long after
we are gone.
Innovation — We are always seeking better ways to ensure you achieve
Accessibility and Affordability — Thanks to the generosity of Wilburforce
Foundation, the vast majority of costs are covered.
Because TREC has limited resources, before we engage with your group
we will assess your commitment to the goals of organizational transformation
and the tasks identified. We will evaluate that commitment throughout
the project. If we feel our resources are not being well spent, TREC
reserves the right to terminate our work with you, with reasonable notice.
Likewise, you have the right to terminate your work with TREC at any
time for any reason.
What TREC Expects of You
TREC expects you to request and use our services in a thoughtful,
strategic, and engaged way. We expect you to be fully committed to an
evaluation of your program and organizational effectiveness. Because
TREC’s resources are limited, we expect you to identify high-priority,
selective needs for us to work on together (please avoid bringing a
long shopping list). We will work with you to determine which program
or services are right for you and how many resources can be applied
to your organization’s needs