Our work focuses on five interconnected factors that drive business success. All five are critical, none is sufficient by itself, and each affects the others. They include: , , , , and . plays a key role in both the approach we take to delivering our services, as well as supporting and integrating each of the other factors.
Five Success Factors
Why it's important: Organizational results would be stagnant if leaders did not envision new possibilities, inspire a shared vision, reinforce a positive working culture, maintain a focus on results, and support people to execute at a high performance level year after year.
Key outcomes: Strong leadership leads to clear vision, greater focus and inspiration.
Why it's important: Successful strategic planning enables you to picture your organization's future (vision) and clearly define your business purpose (mission) to guide your workforce's decisions and priorities.
Key outcomes: For any organization, the ability to formulate strategy and to create or respond to change is key to sustaining direction and commitment.
Why it's important: A well designed organizational structure integrates not only the people, but also the information and technology of an organization – and it also matches the form of the organization as closely as possible to its purpose (strategy).
Key outcomes: This factor is critical to sustaining the level of clarity and integration in great organizations.
Why it's important: A strong organizational culture is an organization's long-term competitive advantage: not only does it attract and retain the best people, but also provides an environment where they can do and be their best, contributing to bottom line results.
Key outcomes: Strong culture leads to greater alignment and engagement of an organization's greatest resource: its people.
Why it's important: No matter how good your strategy, culture and structure are, the ability to execute is the difference between a company and its competitor.
Key outcomes: Efficient processes that complement peoples' efforts – rather than impede them – lead to greater accountability and results.