Walk the walk with the User
The success of any application depends on how well we understands the user and how the user interacts with the application. That is why we spend time with users where our business analysts will record not only the desired functionality but understand the context and user environment as well as how the user feels about the application features. This will enable us to build a product that is both user-friendly and efficient.
Building robust and scalable software is based on effective communication with our customer. Our project coordinators and business analysts are trained and experienced in active listening, questioning for clarification and verification, and questioning with specificity. We believe establishing good communication with our customers can lead to accurate information, reduce misunderstanding and increase rapport. This makes Sylsena client interface team members stand above the crowd.
Document and Test Driven Development
We adhere to industry best practices in our documentation ensuring the customer is fully informed throughout the project cycle as well as making us accountable. Our test driven software development begins on day one where our quality assurance analysts challenges and forces the design and development team to think out-of-the box in order to reduce software defects.
Our software teams are practitioners of latest development methodologies such as agile and waterfall. We will propose a development methodology that provides the best value to our customers depending on their requirements and experience.