Training Service

Training Service from Oculus Business Solutions

By: Oculus Business Solutions  06-10-2010
Keywords: Customer Service, Business Development, Business Coaching

How and when we provide service is a crucial element in all of our customer interactions. Both the timing and the relevance of that service will dictate how your customers perceive your business. At Oculus, we work with your entire team to ensure they have the most up-to-date and applicable service training tools to deliver and to exceed customer expectations. The IMPRESS program is designed to provide revenue generating training program ideas and to encourage employee development within your hotel or organization. We do not provide “cookie-cutter” programs. All of our training programs are designed for your specific hotel or organization. You place your company’s signature to incorporate your unique brand and operating standards. Some of our customer service training programs include:

The majority of the programs listed above would be suitable, and can be customized to fit the following industries:

- Hotels & Hospitality
- Reservations & Call-Centres
- Restaurants
- Casinos & Gambling Industries
- Charities and Associations
- Destination Training & Tourism

Keywords: Business Coaching, Business Development, corporate training, Customer Service, Hotel Consulting, hotel training, human resource management, Leadership Training, Management Training

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