HR Services - Background Checks - background checks faq

By: Hr Online  09-12-2011

FAQs - Background checks service provider and process information

With over 20 years of industry experience, Verifications, Inc. are experts at background screening. Their ISO 9001:2000 certification and Six Sigma review methodology, continuous improvement, and excellence.

Is The Process Secure?

Rigorous adherence to the Fair Credit Reporting Act (FCRA), Driver Privacy Laws, and other applicable federal and state laws helps ensure your selection process is legally defensible. Professional liability insurance in the form of Errors and Omissions Insurance further adds to our mutual protection and security.

Is the Technology Secure?

Firewalls, secured-socket layering (SSL) encryption, multi-level access systems, and a documented disaster recovery program secure your data. Advanced XML and HTML integration provide a secure method to capture and transmit existing data from your HRMS or people-management applications.

What Is The Turnaround Time?

Verifications, Inc. has the best completion rates in the industry. The turnaround time will vary from 2-3 hours to 3 days depending on the background checks selected by your organization. Verifications Inc. goes right to the source for all information and will never compromise reliable information for speed. Your reports are accessible by the due date and information is immediately available as completed to on-line clients. Management reports document completion rates, providing accountable performance measurement. Verifications, Inc. reports are exceptionally easy to read and understand. Their Management Reports quantify your usage, their performance, and your return on investment - for you and your entire organization.

What Is The Response Time to Messages or E-mail?

Is Customer Support Available?

Verifications, Inc. customer support representatives are available from 6:00 AM to Midnight CST. Their Operations Centers are staffed from 6:00 AM to Midnight CST with highly trained, well-qualified people - not automated attendants - giving clients readily accessible service. Dedicated client representatives alert clients of potential problems prior to background check completion, and makes working with Verifications, Inc. easy, efficient, and extraordinarily pleasant.

Why Do I Need to Provide Our Business License Number?

Employment screening companies, such as Verifications, Inc., are required by Federal law and by the U.S. credit bureaus to obtain evidence that the client they serve is a legitimate business enterprise. When your company provides its business license, Verifications, Inc. is in compliance with the Federal Fair Credit Reporting Act which requires users of employment screening information to identify themselves, certify the purposes for which the information is sought, and certify that the information will be used for no other purpose than stated.

What do these cost?

Verifications INc. offers over 40 types of background checks and drug testing services. Every industry requires a unique blend of these services. Please contact Mary Stocco at 763-420-0647. They will provide you with a recommended blend of services for your industry and suggested fees.

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