Vancouver Computer Store and IT Services GreenNet.ca

By: Greennet  09-12-2011
Keywords: Computer Support, It Support

Green Net Systems Ltd provides both in-store / walk-in and on-site services to our clients. We serve both home and business users in Vancouver, Richmond, Burnaby, New Westminster, Surrey, Coquitlam and greater Vancouver, British Columbia since 2002. Our online store is serving customers in Canada, United States of America and the rest of the world.

Our staff include well trained and experienced sales and IT professionals with qualifications such as Microsoft Certified Systems Engineer (MCSE),  Microsoft Certified Professional: Internet Specialist, Microsoft Certified Professional – Database Administrator (MCDBA). We are supporting Microsoft Windows platform including, Windows 95, Windows98, Windows Me / XP, Windows NT, Windows 2000 / 2003.

As a leading computer and IT services provider in Greater Vancouver, GreenNet is also supporting open source community. Thus we are providing services for open source application installation and customization; and provide support services based on Linux, Apache, mySQL and PHP (a.k.a LAMP).

Should you have any inquiries, please contact us at (604) 872-8996.

Our services include:

  • Computer repairs
  • Hardware / software system installation  and upgrades
  • System maintenance
  • System tune up
  • Data backup / restore and recovery
  • Wireless networking
  • Web application development
  • Wiruses / spywares removal
  • VPN and remote access solution
  • System integration and business solutions
  • and more …

    Our Service Rates

    Service

    In-store / Carry-in

    On-site / Business

    Server set up, configuration and IT support services

    CAD 150.00 / Hour

    CAD 150.00 / Hour

    On-site computer support

    -

    CAD 89.00 / Hour

    * For distance over 20KM, an one-way charge based on actual traveling time is applied.

    * Minimum on-site charge is one hour. Thereafter is charged up to minute. 

Call 1-888-986-7467

Notebook Hardware Repair Service Estimate & Turn Around Time

Common Symptom(s)

Possible Cause(s)

Turn Around Time

Rough Estimate

Doesn't boot & No Display

Motherboard

1 – 5 business days

$129 - $299

Boot, but no display

LCD screen

1 – 5 business days

$129 - $299

Other display problem (ie: dim light)

Inverter, backlight

1 – 5 business days

$129 - $199

Battery problem (ie: doesn't charge)

-

1 – 5 business days

$119 - $199

AC, DC problem

-

1 – 5 business days

$39 - $149

Peripheral problem (ie: keyboard)

-

1 – 5 business days

$69 - $149

Liquid damage (ie: spill)

-

1 – 5 business days

$129 - $299

Physical damage (ie: drop)

-

1 – 5 business days

$129 - $299

Power surge damage (ie: lightning)

-

1 – 5 business days

$129 - $299

Unknown

-

1 – 5 business days

Contact Us

  • Turn around estimate is based on average time required for servicing and installation; parts order time varies subject to manufacture availability.
  • Rough estimate is based on average repair price for laptops; your actual repair price may differ.

PC and Notebook Software Repair Services & DATA Recovery:

Service Package

Product Type

Additional Notes

Initial Diagnosis

Full PC inspection (hardware & software) for known and or unknown cause of failure
$49.00 Flat
Service Time: 1 - 2 Business Days

This service allows us to provide users an accurate yet complete analysis of ALL causes of PC failure and estimation of the actual repair. It is required for all products as an initial checkup. Diagnostic charge is waived with any repair service pkg. There is absolutely no follow-up obligation for this service.

Data Recovery

Recovery Data*
$399.00 Flat
Service Time: 3 - 7 Business Days

We can retrieve lost data* from computer hard drive, external hard drive, notebook hard drive due to hard driver damaged, not detected, failure, formatted, deleted. GuaranteeNo Data* no pay.

Full Service (PKG1)

Hardware and software diagnose, Windows recovery (include program* & setting* restore), software and wireless network peripheral re-configuration, and virus removal. All hardware replacement and installation labour is included as well.
$199.99 Flat
Service Time: 1 - 4 Business Days

Recommended for PC failure by any cause, and requires full system restore to keep all data*, programs* and settings*. Original manufacture CD driver (clones excluded) & all original software CD might require. Price excludes parts.

Selective Service (PKG2)

Hardware and software diagnose, backup data as require, virus removal, repartition, reformat hard drive, reinstall Windows, all necessary drivers and restore backup data*. All hardware replacement and installation labour is included as well.
$129.00 Flat
Service Time: 1 - 2 Business Days

Recommended for users who experienced computer failure and do not wish to keep current setting* and programs*. Original manufacture CD driver might require. Price excludes parts.

Choice Service (PKG3)

Hardware and software diagnose, repartition, reformat hard drive, reinstall Windows, and all necessary drivers. All hardware replacement and installation labour is included as well.
$49.00  Flat
$69.00  Flat (for notebook)
Service Time: 1 - 2 Business Days

Recommended for PC failure by any cause, but do not require current data* programs* and settings*.

PC / Notebook Dust Clean Up Service (PKG4)

Complete detail computer dust clean up. Prevent over heat or failure fan caused by dust.
$25.00 Flat
$89.00 Flat (for notebook)
Service Time: 1 - 2 Business Days

 

Hardware Installation

Install hardware into computer / notebook and necessary driver or program.
$39.00 First hardware
$15.00 Each additional hardware
$49.00 Whole desktop reassemble
Service Time: 1 - 2 Business Days

Recommended for PC upgrade, replace chassis.

  • *Data means all personal files and documents, such as music, movie, word, spreadsheets, tax files, bookmarks, all saved games, address book.. etc
  • *Program means all running applications, such as Microsoft Word, DVD player, Quicken, Nero, Winamp, MSN, Antivirus, All Games.. etc (Your settings can not be restored if your PKG does not include program restore)
  • *Settings means all personalized configurations on any particular application (program), such as MS Word default size & font, Windows firewall exceptions, Antivirus auto scan schedules, Internet Explore security preferences, Saved user name and password..
  • Pickup and delivery across Canada $19.95 flat; no pickup and delivery charges on total labour before tax $130 or more. (Please call 1-888-986-7467 to schedule pickup)
The information in this article was current at 06 Dec 2011

Keywords: Computer Support, It Support