Global Relay » Services » Global Relay Message
Financial Services, data center, Regulatory Requirements
Global Relay Message is Global Relay's flagship messaging and
unified collaboration communications service designed to address the
messaging, federation, compliance, privacy and security needs of
regulated industries. Purpose-built for the financial services
community, Global Relay Message is designed to interconnect several
million users, built with system and data center redundancy for service
resiliency and reliability, and tuned for high performance capable of
transacting millions of messages each hour. With full service feature
parity between thin-client desktop and mobile, users can seamlessly
access the service and transition from the desktop to mobile devices
at work, at home, or while on the move.
Global Relay Message provides a superior and fully compliant messaging experience:
Mobile and desktop clients: Global Relay Message supports both mobile (BlackBerry, iPhone) clients, browser-based (thin) clients and standalone (thick) clients.
Synchronized clients: Global Relay Message supports multiple concurrent login sessions for a user on multiple devices, synchronizing messages across all sessions. Users can seamlessly move from a mobile device to their desktop in mid-conversation, and not miss a single message.
Global Relay Message is a secure, scalable, compliant, and
fault-tolerant instant messaging system, built specifically to address
the regulatory requirements of the financial services industry. Global
Relay Message has business-grade collaboration messaging communications
capabilities, with key features including:
Messaging: "Users can initiate 1-to-1, multi-user, and persistent message conversations, carry on concurrent conversations with the same participants, and use the service concurrently on multiple devices and in offline mode.
Blast Messaging: Users can send a blast message that reaches multiple contacts at once. Or, they can choose to message a few select contacts or the entire network. This is especially useful for administrators and executives who need to broadcast messages across their entire corporate network.
Compliance: With compliance and security as core requirements, Global Relay Message supports ethical walls, off-line messaging, logging, archiving, monitoring, auditing, and reporting. Global Relay Message supports end-to-end message reconciliation, message read receipts, guaranteed message delivery, fast indexed search and write verification with geographically dispersed storage.
Mobile Parity: Since the service is designed with feature parity between thin-client desktop and mobile, users seamlessly transition from the desktop to their BlackBerry, Apple iPhone, or Google Android device whether at work, at home, or while on the move.
Message Archiving: Global Relay Message is built using high performance data store systems for data integrity including multiple stored copies on active-active mirrored data centers to guarantee no loss of data. All messages and user logs are stored in Global Relay Archive.
Service Federation: Global Relay's Message Hub can federate with Global Relay Message with other users using Microsoft OCS and Thomson Reuters messaging.
Global Relay Message is designed for client access using
standard web browsers without the need for thick client deployment. Core
application services are accessible from smartphones such as BlackBerry
and iPhone, standalone PC thick clients, and from external applications
such as BOTS through a secured web-service-based application programming
Global Relay Message is also architected to be easily
embeddable as widgets and buttons for quick integration into existing
service applications. It is also simple to integrate with customers'
existing enterprise technologies such as Active Directory and SAML
Global Relay Message is currently in Beta, with commercial release scheduled for Q1 2012.
, Financial Services
, Instant Messaging
, Multiple Contacts
, Regulatory Requirements