Global Relay » Services

By: Global Relay  09-12-2011
Keywords: Financial Services, Security, Business Continuity

Hosted Messaging Services

Global Relay's Suite of Hosted Messaging Services have been specifically engineered to provide businesses with high-performance, fully-managed solutions to address message archiving compliance, management, storage, security, eDiscovery, business continuity and disaster recovery.

Global Relay Message

  • Instant Messaging – Users can initiate 1-to-1 IM conversations, multi-user chat or join persistent chat rooms
  • Compliance - Supports ethical walls, off-line messaging, logging, archiving, monitoring, auditing, and reporting
  • Mobile Parity - users can access the service and seamlessly transition from the desktop to their BlackBerry, Apple iPhone, or Google Android
  • Blast Messaging – Users can send a blast IM that reaches multiple contacts at once
  • Message Archiving – all IMs and presence updates are copied onto the corporate servers twice before being sent to the recipient
  • Federation with other IM Networks – Global Relay’s Message Hub can federate and archive IMs from Microsoft OCS, XMPP/Jabber clients, Thomson Reuters, BlackBerry, Cisco Webex and more

Message Archiving and Monitoring

Enterprise Message Archiving and Compliance. The core of Global Relay is our fully-managed message archiving, monitoring and eDiscovery solution which mirrors data between our East/West Coast Data Centers and provides unmatched performance, resilience, security and scalability. Our solution consists of:

  • Compliance Reviewer - Turn-key, multi-tier monitoring and audits

Message Converters

Global Relay Message Converter offers full conversion and import into Global Relay Archive, for retention and management of the most common message types used in finance and business:

  • Bloomberg® (Bloomberg® Mail and Instant Bloomberg)
  • Thomson Reuters (Thomson Reuters Messenger, Thomson Reuters Eikon and Thomson Reuters Eikon Commentaries)
  • BlackBerry (BMail, SMS, PIN-to-PIN and BlackBerry Call Logs)
  • Social Media (LinkedIn, Twitter, Facebook, blogs and RSS feeds)

Message Hub

Global Relay Message Hub provides simple, secure, high-capacity, and high-availability message federation between financial services companies.

  • intra and inter-domain routing
  • default routes and ethical walls
  • simple to provision
  • scalable and fault tolerant
  • includes Virus Scanning & Spam Filtering
  • support for Outlook & Outlook Express
  • seamless integration with Global Relay Archive
  • provides front-end Virus Scanning & Spam Filtering
  • seamless integration with Global Relay Archive
  • 30 day rolling inbox
  • POP & IMAP access
  • includes Virus Scanning & Spam Filtering
  • support for Outlook & Outlook Express
  • seamless integration with Global Relay Archive
  • uses industry trusted standard PKI (Public Key Infrastructure) and S/MIME technologies for strong encryption and digital signatures
  • powerful data loss prevention (DPL) solution that can be implemented without interrupting employees day to day workflow


Global Relay Archive for Public Instant Messaging facilitates the secure capture of instant messages (IM) by Global Relay Archive for easy search, retrieval and monitoring. We offer three Instant Message Archiving solutions depending on a firm's requirements:

  1. Global Relay Messenger, our secure, closed-network Jabber messaging system
  2. IM Gateway hosted filter to capture and archive AOL, MSN, Yahoo & GoogleTalk
  3. IM Capture from Facetime and IM Logic in-house security appliances via SMTP

Data Import and Migration

Keywords: Business Continuity, Financial Services, Instant Messaging, Multiple Contacts, Security, Spam Filtering,

Other products and services from Global Relay


Global Relay » Services » Global Relay Archive » For BlackBerry Messaging

Global Relay also provides BlackBerry message conversion capabilities with external delivery, for customers with in-house archiving systems wishing to capture BlackBerry messages. Global Relay Archive for BlackBerry is a hosted service which downloads via Secure File Transfer Protocol all PIN, SMS &Phone logs from a BlackBerry Enterprise Server.


Global Relay » Services » Global Relay Archive » for public instant messaging

Global Relay Archive for Public Instant Messaging enables you to leverage the convenience and communities of public IM networks while protecting your business and staying compliant with regulatory requirements. Messenger and Google Talk can cause a variety of risks and compliance issues for your business — unless these tools are properly managed. However, the open and public nature of services like AOL Instant Messenger, MSN Messenger, Yahoo.


Global Relay » Services » Global Relay Archive » For email

Archiving from journaling reduces the strain and liability of storing data by backing it up, removing it from its native environment, and storing it in a secure, geographically separate location. If PST files are burned to CD used as part of the compliance storage systems, you must ensure messages contain an envelope Journaled message which will appear as an attachment to the message.


Global Relay » Services » Sign-Up

Global Relay Email Continuity is an 'always on' secondary mail system for full email continuity in the event your primary mail server suffers an outage or disruption. Internal Private Instant Messaging Service Global Relay Messenger is a secure messaging service your firm can use for internal communication. Server Address Host name or IP address of mail server to receive filtering service. Global Relay virus & spam filtering service.


Global Relay » Services » Global Relay Message

Purpose-built for the financial services community, Global Relay Message is designed to interconnect several million users, built with system and data center redundancy for service resiliency and reliability, and tuned for high performance capable of transacting millions of messages each hour.


Global Relay » Services » Global Relay Archive

Global Relay Archive is specifically engineered to assist firms in meeting the stringent legal and regulatory requirements for electronic recordkeeping, such as SEC Rule 17a-4, NASD Conduct Rule 3110 and NYSE Rule 440, as well as those mandated for any Investment Advisors and Hedge Funds in the firm under SEC Rule 204-2.