EDC Group Services - E Daly Consulting Group

By: EDC Group  09-12-2011

BUSINESS CONTINUITY MANAGEMENT
  • BCM Program strategic development, planning, documentation, communication, implementation and maintenance.

BUSINESS IMPACT ANALYSIS
  • Corporate Recovery Objective development, formal and informal business impact analysis design, planning, data collection & collation, and impact analysis and reporting.

RISK AND THREAT MANAGEMENT
  • Risk management planning, risk identification, risk analysis & assessment, risk treatment / risk response planning.
  • Critical infrastructure assurance and protection strategy
  • Resiliency Management

BUSINESS CONTINUITY PLANNING
  • Business Continuity strategies, incident response planning and implementation, emergency preparedness
  • Business recovery plan development, technology recovery planning (disaster recovery), and implementation, crisis management planning and implementation.
  • Business Continuity Plan maintenance programs
  • Business Continuity awareness campaigns and training

IT SERVICE MANAGEMENT
  • Service lifecycle strategy development, assessment & analysis
  • Service Management and ITIL education and training plan development and delivery
  • Service Support - Incident, Problem and Change/Release Management strategy, process development, assessment & analysis, planning and implementation.
  • Service Desk integration strategy, assessment & analysis, planning, development and implementation
  • Service Delivery – Capacity, Availability and Financial Management strategy and process development  Service Level and IT Service Continuity Management strategy, process development, assessment & analysis, planning and implementation.
  • Continuous Improvement feedback mechanisms, establishment of key performance indicator and metrics

PROJECT MANAGEMENT
  • Enterprise portfolio management strategy and planning and program management
  • Project management framework development, education and implementation
  • Project communication and risk management
  • Project Management education delivery
  • Program and project leadership - initiation, planning, execution, control & monitoring and closing