Instant Data Capture With On-site Scanning
On-site scanning is a radical new approach to the measurement of customer satisfaction behavior. With the introduction of our new on-site mini-scanner system you can now process your customers' responses as soon as you receive them.
Combining our recognized experience in survey design, collection and data capture with the latest hardware and software technology, we can now compile results at speeds previously thought impossible.
The Mini-scanner System
This compact system consists of a portable miniature desktop scanner installed in your facility and linked to an existing Windows based computer.
Advantages of On-site Scanning:
- Quick tabulation of your survey results
- Elimination of additional expenses associated with sending completed forms to Consumerscan's offices
- Surveys kept by your organization, thus promoting immediate attention to customer comments
- Easy installation and operation.
- Compact Footprint scanner design.
- Compatibility with your pre-existing Windows 2000/XP System.
- Data transmission from anywhere world-wide over a network connection to our confidential Consumerscan database.
- Full technical support for all hardware and software.