Like most organizations, chances are you’re under increasing demands to reduce costs and improve efficiency – even as IT service requirements increase. That’s where (ITIL®) comes in.
What is ITIL®?
ITIL® is an acronym for The Information Technology Infrastructure Library, and it provides a holistic framework of best practices. Through developing an understanding of the ITIL® processes, organizational IT services can operate more effectively and efficiently.
ITIL® is a framework of best practice approaches intended to facilitate the delivery of high quality information technology (IT) services. ITIL® outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value, in a financial sense, in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.
“ITIL® is a registered trade mark of the Cabinet Office”
“IT Infrastructure Library® is a registered trade mark of the Cabinet Office”
“The Swirl logo ™ is a registered trade mark of the Cabinet Office”