Products - ACT!, CRM, Vancouver

By: Belmar Consulting Group  09-12-2011
Keywords: Marketing, Campaign Management, Crm Solution

With over 2.7 million users, ACT! has maintained its position as #1 for 20 years because it's easy to learn - ensuring successful use by your team.People who rely on ACT! by Sage for contact and customer management are a special group of business professionals. They strive to make a real connection with customers and prospects, to make the most of every opportunity, to achieve success. And, they eagerly embrace the tools needed to get them there. With the contact details and history, scheduling, and reminders in ACT!, they know who to contact, what to do, and when to do it.ACT! is a feature rich, robust contact and customer manager ideal for individuals and small teams of up to 10 networked users, while ACT! Premium offers a host of functionality specifically designed to meet the needs of larger teams of networked users. With ACT! Premium you'll receive team features and functionality including group scheduling and automatic Outlook calendar sync, advanced opportunity tracking and customization capabilities, and robust reporting options providing insight into team performance - all improving overall team satisfaction and productivity.

SageCRM is an easy-to-use, fast-to-deploy CRM solution with out-of-the-box but configurable business processes. It provides enterprise-wide access to vital customer information-anytime, anywhere-so you can manage your business with an integrated approach to inside and field sales automation, customer care, and marketing.

SageCRM Sales Force Automation (SFA) Software
SageCRM puts you in complete control of your sales pipeline, allowing sales team members to effectively manage, forecast, and report on all phases of the sales cycle. With SageCRM SFA software, you can easily manage and analyze all current and historical account details and activities, manage multiple accounts and opportunities, and automatically distribute leads to sales professionals around the world.With SageCRM, sales cycles can be shortened and more deals can close faster. The sales force automation (SFA) capabilities within SageCRM provide your sales team instant access to vital customer data including reports and graphs, quotes, forecasts, and historical account details. The SFA capabilities enable you to quickly do on-the-spot analysis, make informed decisions you can trust, and eliminate bottlenecks that typically lengthen the sales cycle.SageCRM Marketing Automation and Campaign Management
Take control of your marketing dollars by automating and tracking every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs. SageCRM marketing automation provides accurate metrics on all of your marketing activities, enabling you to close more new business and capitalize on lucrative cross-sell and up-sell opportunities.With SageCRM, you can target the right customer at the right time, eliminate guesswork, improve campaign management, and put your company's marketing resources to their best use. Execute more effective campaigns, track responses faster and easier than ever before, and make sound decisions based on what your customers want and how they respond.SageCRM Customer Support Automation
With SageCRM, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips. SageCRM customer support automation enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities.

The on-demand CRM solution leverages the power and convenience of the Web to provide your marketing, sales, and customer care teams the tools they need to market and sell more effectively and provide industry-leading service. The web based CRM infrastructure and intuitive browser interface ensure you'll be up and running - and productive - quickly, without burdening your IT staff. offers the same functionality found in SageCRM, the only difference is the method of deployment.The Advantages of On-Demand CRM not only improves the effectiveness and productivity of individuals across your entire business, but the web based CRM model also helps reduce sales, marketing, and administration costs.
  • One monthly price provides everything-the web based CRM application, support, training, daily data backups and upgrades.
  • No up-front investments in hardware and software licenses.
  • No additional cost for upgrades.
  • No need for a full-time system administrator.
  • Flexible pricing options and terms.
  • Ability to add users rapidly as needed.
  • Easily customizable to reflect your unique business processes.
  • No installation or IT support costs.
  • 24-hour secured access from any location in the world.
  • Migrate from the on-demand CRM solution to the on-site SageCRM system as your business needs evolve.

Keywords: Campaign Management, Crm Solution, Marketing, Robust Reporting, Sales Team Members,

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