Citizen Portal | basicgov.com

By: Basicgov  09-12-2011
Keywords: Web-based Software

The BasicGov Citizen Portal helps you improve service, reduce communication time and expense and connect with more taxpayers.

Benefits for City Staff

  • Data entry efforts are reduced or eliminated.
  • Incoming call volume related to status checks and inquiries is reduced
  • Time required to schedule inspections is reduced.
  • Reduces time spent handling in-person permit applications, complaints or planning applications.

Benefits for Businesses and Citizens

  • Online, anywhere access for all BasicGov modules
  • View status of applications, complaints, communications online
  • Less time driving and standing in line waiting
  • Submit applications online and check status 24/7

Benefits for Supervisors and Public Officials

  • Dashboard reports simplify analysis of revenue performance and staff productivity
  • Automation of common tasks increase staff productivity and reduces errors
  • Overall citizen and employee job satisfaction with government is improved.
  • Staff productivity and processing cost per citizen is improved with online citizen Access through the BasicGov Citizen Portal

24/7 Citizen access is provided through the BasicGov Citizen Portal for the entire BasicGov suite of web-based software including Permits & Inspections, Code Enforcement, and Planning.

Keywords: Web-based Software

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