Citizen Portal | basicgov.com
The BasicGov Citizen Portal helps you improve service, reduce communication time and expense and connect with more taxpayers.
Benefits for City Staff
- Data entry efforts are reduced or eliminated.
- Incoming call volume related to status checks and inquiries is reduced
- Time required to schedule inspections is reduced.
- Reduces time spent handling in-person permit applications, complaints or planning applications.
Benefits for Businesses and Citizens
- Online, anywhere access for all BasicGov modules
- View status of applications, complaints, communications online
- Less time driving and standing in line waiting
- Submit applications online and check status 24/7
Benefits for Supervisors and Public Officials
- Dashboard reports simplify analysis of revenue performance and staff productivity
- Automation of common tasks increase staff productivity and reduces errors
- Overall citizen and employee job satisfaction with government is improved.
- Staff productivity and processing cost per citizen is improved with online citizen Access through the BasicGov Citizen Portal
24/7 Citizen access is provided through the BasicGov Citizen Portal for the entire BasicGov suite of web-based software including Permits & Inspections, Code Enforcement, and Planning.