Finding a Service Provider.
If your Mac or iPod needs service, please visit the Genius Bar at your local Apple Store. For Mac-related service, you may also contact an Apple Authorized Service Provider. The Mac Geniuses or Service Provider can help identify the nature of your problem and, if a hardware repair is required, explain to you all of your available service options. Apple Authorized Service Providers that have been recognized in delivering a premium service experience are listed as Premium Service Providers.
Some Service Providers may offer "Carry-in" or "On-site" service. For "Carry-in," customers bring their Macs to the Service Provider. For "On-site," the Service Provider will go to the customer location to make repairs.