Your independence and wellbeing are maximized
People you may see in your neighbourhood
The team members you will become familiar with include: the Directors of Care and Leisure Services, registered nurses, licenced practical nurses, resident care aides, recreation therapists, physiotherapists, rehabilitation aides, housekeepers, dietary aides, laundry aides, cooks, maintenance workers, as well as the social worker, pastoral care chaplain, pharmacist, physician, the Dietitian and our Administration team on the Main Lobby Level. We also have volunteers that visit and help with many programs.
Our doctors come to serve you in your room
We provide your medical care with a team of nine general practitioners. You will have one of our four primary physicians assigned as your doctor when you move in. Your family physician may provide your care in Laurel Place if he/she agrees to meet our standards for medical practice. Our Medical Coordinator is available as a resource for care conferences, and medication reviews if your physician is not available. The Medical Coordinator may also provide consultation if required to ensure you are receiving the best possible medical care.
Photographs of our physicians are located in the Main Lobby to help you learn your doctors' names.
We bring many other services to you
Other services available for you at Laurel Place include a visiting in-house dental hygienist and dentist for annual check-ups and follow-up dental work, an on-site optometrist for annual check ups, a contracted occupational therapist and a qualified foot-care nurse who visits every six weeks.
For your safety we ensure that all professionals are fully licensed and they must maintain proof of required certification.
Bathing in our Centralized Spas
Your bathing at Laurel Place is sophisticated yet simple. Our staff provide you assistance in our warmly decorated spa. Bathtubs are height adjustable with electrically operated lifts to eliminate the need for to you climb in and out of the tub. Our bathing systems provide you with safety features such as temperature-controlled water inlets and automatic sanitizing systems to reduce infections. You may choose whether you prefer a shower or a bath. We have towel warmers to add to the pleasure of your bathing experience. We endeavour to ensure that your bathing experience is private, warm, safe and comfortable.
Housekeeping – keeping Laurel Place lovely for you
Laurel Place housekeeping staff are an important part of the team who keep your environment lovely for you. They regularly clean all public areas. They will consult with you about the cleaning of your bedroom suite and washroom to ensure that their work does not interfere with your time for visits with family and friends or your personal time. If you choose to maintain your own living space they will assist you as needed. They can also assist you with chores you may need help with like changing the water in flowers or watering plants.
All bed linens, towels and facecloths are provided for your use and are laundered as required.
We work hard to be green at Laurel Place. Please place recyclables in the designated containers as we all work together to reduce our contributions to the landfills.
Laundry – keeping your personal clothing nice
Laurel Place will wash all your personal clothing daily. Please ensure that only washable items are placed in the laundry bags. Dry cleaning must be arranged off site. There is a one-time marking fee when you first move in for labelling of all personal clothing to ensure that we get it safely back to you after washing. We ask that any clothing brought in after you move in be taken or sent to the Laundry area for marking to ensure that your items return to you after laundering. A domestic washer and dryer are available on the main floor in the Vending Machine Room or on Emmadale if you or your family would prefer to wash and dry your own belongings. Laundry soap can be purchased at the Reception desk.
Safety and comfort come first
Every facet of Laurel Place was designed and built to meet your safety and security needs. We have specially designed elevator buttons which help us to keep residents with dementia safe. We also have coded doors to prevent people who may get lost from wandering. Our parkade has a gated door to ensure that vehicles are safe from vandalism.
Our interior courtyard is designed to provide a safe, secure environment for visiting or taking a stroll in the fresh air. The courtyard is accessible from the back of the main elevator or through the dining room doors from Arendale and Brackendale on the second floor. We request that visitors and residents do not access the courtyard through the Hospice Unit.
Residents and visitors may also enjoy the fresh air and landscape of the courtyard from outdoor patios in each neighbourhood.
Other design features
We take pride in the lovely home which our owners have designed and built. Other features you will notice when you move in are:
- Spacious, wide corridors throughout the building which provide great continuous walking loops for regular exercise
- Corridors are fully carpeted except in the Special Care Unit and are fitted with handrails
- There is continuous monitoring of the public areas both inside and outside by closed-circuit monitors
- All areas are well-lit and barrier free to reduce hazards for seniors
- There are state of the art lifting devices used throughout the facility if you require assistance with standing or transferring or if you experience a fall
An advanced nurse-call system ensures that you get help when you need it.