Tech Services | Express Internet Technologies

By: Express Internet Technologies  09-12-2011
Keywords: Technical Services, Reservation System, Internet Technologies

Tech Services | Express Internet Technologies

Expanding on existing services, like free Revolution™ product releases and our free email support system, we are now offering comprehensive Revolution™ Technical Services, including phone support, remote screen assistance, and configuration services.
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Revolution™ Technical Services
New: Phone Support Services
  Remote Screen Access;
support directly to your desktop
  Manager Configuration Services
Ongoing,
Free services:
 
  Revolution™ new feature Releases
the first 20 minutes are included in your CRX Services package,
for which no sign-up is required
$ 1 / minute after 20 minutes; no monthly minimum
$1 / minute Configuration service: 15 minute minimum,
on customer request only

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Get your monthly contract for Revolution™ Technical Services now:

New: Phone Support

ExpressITech is pleased to announce startup of monthly Technical Service contracts, providing technical phone support to all of our customers. Our Revolution™ Reservation System specialists will respond to calls and inquiries promptly, in the order of calls received. Hours of operation are 11 am to 3 pm, Eastern Standard Time.

New: Remote Screen Access

As part of this highly effective service, we can use remote screen access, to see and make changes in your open browser on your desktop. This high-end service is included in our Technical Services for the competitive industry rate of $ 1 / minute. Better still, the first 20 minutes of technical services are included in your CRX Services package, and no sign-up is required for those 20 minutes.

New: Configuration Services

Are you focussed on day-to-day business operations? Do you want help modifying rate packages or making other big changes in your Revolution™ set-up? Our product specialists can go into Revolution™ Manager and make these changes for you. Ask for our Configuration Service and send us the description of changes to your rates or setup. Changes are not made while you are on the phone. There is a minimum charge of 15 minutes or $15, and additional configuration service is at a rate of $1 / minute.

Phone Support is combined with our free e-mail support program, including ticketing and tracking of all your inquiries.

Free Upgrades and New Features

ExpressITech provides customers with on-going free upgrades and maintenance of the Revolution™ Reservation System. New releases with new features are also provided at no charge to our customers. We believe that our complete Technical Services package provides excellent value to Revolution™ system customers.

Get your monthly contract for Revolution™ Technical Services now:

the first 20 minutes are included in your CRX Services package,
for which no sign-up is required
$ 1 / minute after 20 minutes; no monthly minimum
$1 / minute Configuration service: 15 minute minimum,
on customer request only

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The information in this article was current at 06 Dec 2011

Keywords: Internet Technologies, Reservation System, Technical Services

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