Basic Managed Services - PROACTIVE SUPPORT

By: BASIC IT SOLUTIONS   02-03-2011
Keywords: Computer Services, Computer, Computer Related Services

 

  • Real-time network/service monitoring
  • Guaranteed service levels
  • Detailed documentation and procedures
  • Regular network audits
  • Regular security audits
  • OS and Application Patch Management
  • IT plan and budget
  • Contingency planning
  • 24/7 helpdesk support
  • Level 1 and 2 Onsite Support
  • Remote Backup
  • Quarterly Reviews with Dedicated Business Systems Analyst
  • Discounted Service Rates
  • Fixed Monthly Cost


Keywords: Business, Business It Support, Business Systems, Computer, Computer Related Services, Computer Services, Computer Systems,