Interfaces

By: Autoclerk Canada  09-12-2011
Keywords: Accounting, Hotel, Reservation System

Web Portal Interfaces

Save time and money while increasing revenues with the Interface to Web Portals. The Interface to Web Portals enables a guest to book a reservation source to connect to Autoclerk via the Internet and book directly to your property. The interface takes reservations coming over a Web Portal and automatically enters them into the AutoClerk reservations files eliminating the error-prone process of manually posting reservations. Interfacing to a Web Portal will expand the reach of your hotel and reduce the clerical and management workload while increasing revenue.

    AAHOA & AIRS
    Canadas Best Value Inn – Americas Best Value Inn
    Best Western
    Guesthouse
    Settle Inns

Central Reservations Systems for Independent Hotels (CRS)

Save time and money while increasing revenues with an Interface to a Central Reservation System (CRS). Our 2-way CRS interfaces automatically deliver reservations to your hotel while hotel rates and availability are sent back to the CRS, eliminating the error-prone process of manually posting reservations. Interfacing to a CRS will expand the reach of your hotel and reduce the clerical and management workload while increasing revenue.

    InnPoints
    AAHOA
    Genares
    InnLink
    Synxis
    Topaz
    TravelClick

Interface to Franchise Systems

Save time and money while increasing revenues with the Interface to a Franchise System. The Interface to Reservations enables a Franchise reservation source to connect to Autoclerk via the Internet and book directly to your property. The interface takes reservations and automatically enters them into the AutoClerk reservations files eliminating the error-prone process of manually posting reservations. Interfacing to a Franchise will expand the reach of your hotel and reduce the clerical and management workload while increasing revenue.

    Canadas Best Value Inn – Americas Best Value Inn
    Best Western
    Guesthouse
    Settle Inns

Call Centers

A number of call centers work with Autoclerk, however, if you don’t have a call center available, consider Topaz. Topaz offers a private label call center for your property or group of properties with the following benefits:

  • Answers your reservation line when your staff is too busy.
  • Answers your reservation line if you close at night.
  • Answers your reservation line if your night auditor does not have a strong command of the English language.
  • Reservations go directly into your PMS.
  • If you have multiple properties, if one property is full, they are automatically referred to the next property.

By using Topaz to answer calls that your property can not, you gain business that you otherwise may have lost.Topaz answers the phone as if the property was answering their own reservation line. To the guest it is seamless.

    InnPoints
    AAHOA
    Americas Best Value Inn
    Best Western
    Genares
    Guesthouse
    InnLink
    Settle Inns
    Synxis
    Topaz
    TravelClick

Interface to Call Accounting

Improve your daily operations and maximize potential revenue capabilities with the AutoClerk Call Accounting interface. The Call Accounting interface enables your call accounting system to receive calls and post them directly to guest folios. The interface eliminates the need for the manual entry of phone calls freeing up resources and guaranteeing accurate postings.

    Tel Electronics – InnFormXL, InnForm Plus and Innform PC
    Xiox – Summa 4, Summa Pro and Prophet H
    Hitachi – HCX5000/WelCOMM
    Toshiba – Strata HMIS
    Hansen – CASH
    Control Key
    Metropolis ProfitWatch
    Voice Gate
    Homisco
    Call-o-Matic
    EZ Advantage
    Wren Call-Cost
    InforTel
    PhoneSuites

Interface to Voice Mail

Today’s traveler expects superior service and a host of amenities. High on the list of expectations is reliable, high-quality voice mail. The Voice Mail interface integrates AutoClerk and voice mail and enables your system to open a guest mailbox upon check-in. When the guest has checked-out AutoClerk automatically sends a message to the voice mail system to close the mailbox and delete any messages.

    Active Voice – Repartee, Replay Plus
    InnOvation Technologies – InnLine 2020
    Hitachi Telecom – Hitachi HXC 5000 series
    Homisco – Hotel Voice Mail System (HVMS)
    Mitel Networks – Express Messenger, VSR (CoVoice)
    NEC Unified Solutions
    Toshiba
    Comdial
    Lucent/Avaya
    PhoneSuites
    VoiceGate – VoiceGate LITE Voice Mail

Interface to PBX

The Digital Phone Switch interface provides high quality guest service and helps your property to manage costs, which are constant priorities in the fiercely competitive lodging industry. The Digital Phone Switch interface integrates your AutoClerk property management system with many popular Digital Phone Switch systems with the following features:

    Automatically turns on and off the phones in the rooms as guests check in and out.
    Guest names appear on any phone with a display.
    Housekeeping has the ability to update room status by using the telephones in the guestrooms.

Supported PBX interfaces include:

    Comdial
    Hitachi
    Lucent (Avaya)
    Mitel
    NEC
    Northern Telecom
    PhoneSuites
    Toshiba

Interface to Accounting Packages

Maximize revenue and increase your properties productivity with the AutoClerk Back Office Accounting interface. The Back Office Accounting interface integrates your Back Office Accounting system to your AutoClerk PMS. The interface provides the ability to handle accounting basics including invoicing and bill paying.

    Business Works
    Data Plus
    Great Plains
    MAS90
    Peachtree
    Quickbooks

Restaurant Point of Sale (POS)

Integrate your Restaurant POS system with your AutoClerk property management system. AutoClerk interfaces with many of the leading Restaurant POS systems to efficiently streamline your revenue sources with your property management system.

    Point of Sale
    Aloha
    Micros
    Remanco
    Sable
    Squirrel
    TEC
    PosiTouch
    RMS Touch
    Maitre’ D

Interface to Spa Systems

    Milano Systems – Milano
    Softbrands – Rio

Interface to In Room Movies

AutoClerk supports Video Checkout allowing guests to checkout from their room. With video checkout, guests can use the TV screen at anytime in their room to review their hotel bill and check out at the end of their stay eliminating check out lines and reducing your clerk’s workload. AutoClerk interfaces to many of the industry’s leading In-room Pay Movie systems with vendor specific features such as On Demand Movies, Premium Channels, Online Music, Internet on TV, PC Games on TV and Multiple Language Menu options to name a few.

    InnStreams
    LodgeNet
    OnCommand
    Inn-Room Video
    GuestVision
    TotalVision
    Oxford Media

Interface to Customer Relationship Management (CRM)

  • Manage your loyality program
  • Enhance your guest history efforts
  • Create new reports
  • Improved marketing tools

CRM interfaces focus on the collection and delivery of personalized preferences, guest requests, incidents surveys and problem resolution. Leading hotel management companies are using CRM systems to improve guest satisfaction, lower operating costs, build guest loyalty, and increase revenues.

    Guestware
    Clairvoyix
    ZDirect

Interface to High Speed Internet Access (HSIA)

If your property charges your guests for access to (HSIA), then AutoClerk provides an interface that:

Post the HSIA charge to the guest folio
AutoClerk provides a standard interface for HSIA systems based on the HOBIC call record format and the Holidex protool used by call accounting systems.

    Merlot Communications – VRoomService

Interface to Mini Bars

AutoClerk can interface to any In Room Mini Bar Systems that properly emulates the Micros 2700 (POS) interface.

Keywords: Accounting, Hotel, Property Management System, Reservation System

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